Director of Operations

Job Description

POSITION SUMMARY

The Director of Operations will oversee multiple operations in Georgia and the expansion of the Texas region. This leader will be fully accountable for driving organic client growth, establishing and enforcing rigorous standards for productivity, safety, quality, and financial performance, and leading continuous process improvement initiatives. This role demands a seasoned professional who provides exceptional direction, development, and talent management for site leaders, while actively fostering an innovative, diverse, and high-performance culture across all facilities.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

• Oversee the comprehensive management of all client distribution and supply chain operations.
• Lead the planning and execution of new site implementations, managing all phases from initial setup to operational launch, ensuring a seamless go-live and sustained excellence.
• Support organic growth of client accounts by identifying, developing, and implementing value-added services and additional client value opportunities.
• Establish and enforce rigorous productivity, quality, and safety standards in accordance with company needs and customer requirements, including adherence to any necessary certifications (e.g., AS9100 or ISO standards).
• Implement and maintain operational processes and procedures; prepare comprehensive reports on performance, financial results, safety metrics, and potential improvements for operations.
• Provide direction, development, and leadership for managers and supervisors.
• Research and plan for startup and ongoing personnel requirements, especially for new automation solutions based on product profile and activity levels.
• Establish and meet site objectives in the areas of financial performance, safety, quality, and customer service, while maintaining compliance with all applicable internal and external policies.
• Provide accurate and timely submission of key quality, financial, and safety reports.
• Hire, train, develop, and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies.
• Plan and coordinate plant activities with departmental managers and supervisors to ensure objectives—including those for new site launches—are accomplished in a timely and cost-effective manner.
• Drive a culture of innovation and success that values diverse voices, talents, identities, backgrounds, and experiences.

EDUCATION AND / OR EXPERIENCE

To perform this job successfully, an individual must have the following education and / or experience.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and / or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.