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Customer Service Engineer I - MR - Tampa, FL
Customer Service Engineer I - MR - Tampa, FLSiemens Healthineers • Tampa, FL, US
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Customer Service Engineer I - MR - Tampa, FL

Customer Service Engineer I - MR - Tampa, FL

Siemens Healthineers • Tampa, FL, US
18 hours ago
Job type
  • Full-time
Job description

Customer Service Engineer I

Gainesville, FL | Full-time 8 AM – 5 PM Monday–Friday

Responsibilities

  • Service MRI (Magnetic Resonance Imaging) equipment at customer sites.
  • Install, troubleshoot, repair and perform preventive maintenance on all Siemens Healthineers equipment.
  • Deliver timely and effective repairs and provide operator training to ensure optimal system performance.
  • Manage financial performance within the territory through inventory and time management, and aim for timely service-call closure.
  • Manage company assets including a company car, cell phone, computer and inventory parts.
  • Maintain proper business relationships with customers and peers, and handle administrative duties accurately.

Qualifications & Experience

  • Knowledge and experience performing service, preventive maintenance and modifications on medical imaging equipment at customer sites.
  • Ability to establish and maintain business relationships with customers and peers, performing administrative duties accurately.
  • Experience in testing, repairing and maintaining capital medical equipment.
  • Strong customer service and communication skills.
  • Proficient in the use of tools and service test equipment (DMM, oscilloscope, torque wrenches, etc.).
  • General understanding of electricity, power supplies and grounding.
  • Required Skills

  • Minimum high-school diploma; technical degree, military training or equivalent preferred.
  • Proficiency in tools and service test equipment.
  • Ability to work individually and in a team setting.
  • Proficiency in MS Office applications.
  • 1+ years of experience as a medical technologist or field-service engineer servicing diagnostic instruments.
  • Valid driver's license with ability to drive independently day and night, and good driving record.
  • Physical requirements : lifting 50 lbs, walking, ladder / step-stool climbing, bending, twisting, sitting work, squatting, standing, high-reach, fine-grasp manipulation, good vision and ability to work alone.
  • Highly organized and able to plan.
  • Base Pay Range

    Min $50,210 – Max $75,310

    Equal Employment Opportunity Statement

    Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

    Reasonable Accommodations

    Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

    Export Control

    "A successful candidate must be able to work with controlled technology in accordance with US export control law." Siemens Healthineers' policy is to comply fully with all United States export control laws and regulations, including the Export Administration Regulations, International Traffic in Arms Regulations and the Office of Foreign Assets Control sanctions regulations.

    Data Privacy

    We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. Please create a profile in our talent community where you can upload your CV instead of sending it by email.

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