Danish Speaking Customer Service for Aviation industry

Danish Speaking Customer Service Representative

Patrique Mercier Recruitment is proud to offer an exciting opportunity for a Danish Speaking Customer Service Representative within the aviation industry. As the leading agency for candidates seeking jobs in their native language abroad, we are dedicated to connecting talented individuals with premier employers across various sectors, including consumer services, social media, gaming, healthcare, and more. Our meticulous recruitment process ensures that we find the perfect fit for both candidates and employers. This role is ideal for someone passionate about delivering exceptional customer service while utilizing their language skills in a dynamic environment. The successful candidate will be part of a global team, helping clients navigate their travel experiences and providing support in the aviation sector. If you are looking to immerse yourself in a rewarding career and assist customers in a meaningful way, this position may be the perfect next step for you. Contact us to learn more about how we can help you find your dream job abroad with Patrique Mercier Recruitment, a project owned by The House of Mercier.

Responsibilities

• Provide prompt and professional customer service to Danish-speaking clients in the aviation industry.
• Assist customers with inquiries related to bookings, cancellations, and changes to flight itineraries.
• Resolve customer complaints and issues effectively, ensuring a positive experience for all clients.
• Communicate clearly and effectively with team members and clients, maintaining a high level of service.
• Utilize company systems and tools to track customer interactions and provide timely follow-up.
• Gather feedback from customers to improve service delivery and enhance client satisfaction.
• Stay informed about airline policies, procedures, and promotions to provide accurate information to clients.