Customer Relations Representative - State Farm Agent Team Member

Are you looking to make a positive impact in people’s lives? Seek no further!

Clint Conrad is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

As a Customer Service Representative on our team, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Requirements : We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Must be able to obtain Property & Casualty and Life & Health Licenses
• Excellent Communication Skills Written, Verbal, and Auditory
• Self-Motivated
• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Responsibilities : We encourage each team member to bring their authentic skills and insights to work each day helping our customers.

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

What do we offer? We offer a variety of benefits to support our team, including :

• 401 K
• Health Stipend
• Salary & Commission / Bonus
• Valuable Work Experience
• Growth Potential & Opportunity for Advancement within my Agency
• Agent Aspirant Program for Individuals Aspiring to Own a Business

Hours : 8 : 30 AM 5 : 00 PM

Offices in : Lexington, KY

Compensation : $40,000-$50,000 Per Year

Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.

How we elevate YOUR skills : By joining the team at Clint Conrad’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals.

Achieving licensing in insurance is a great way to build your resume and advance your skill set, and we use intentional goal setting and team building to establish successful habits for both your career and life.

Clint Conrad s State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.

A message for Clint Conrad : I’m originally from Falmouth, KY and have proudly served my community as a second-generation State Farm Agent since 2013.

As risk managers, it’s our responsibility to teach our customers about coverage and gaps. Oftentimes, we see a lot of gaps around liability protection and life insurance that families don't tend to think about.

Outside of work, I enjoy hanging out with my family, staying active and tailgating for UK football games! My family loves being able to live in Lexington and supporting all of our local businesses! I am a graduate of Western Kentucky University and a member of Phi Gamma Delta.

If you stop by our office, you may also find Benny our labradoodle named after UK star running back, Benny Snell!

My team is consistently recognized as one of the top State Farm Agencies in the U.S., and we are looking forward to opening up more offices across Kentucky.

Surrounding cities : Fayette, KY, Nicholasville, KY, Georgetown, KY