Senior Payments Portfolio Manager

Senior Payments Portfolio Manager

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Job Tracking ID : 512272-901134

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Job Location :

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Job Level : Mid Career

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Level of Education : BA / BS

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Job Type : Full-Time / Regular

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Date Updated : 08 / 05 / 2025

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Years of Experience : 7 - 10 Years

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Starting Date : Invalid Date

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Salary : $0

Job Description

The Senior Payments Portfolio Manager will lead our payments portfolio strategy-managing relationships with major payment providers overseeing product performance, and leading projects related to vendor onboarding, digital payments, and product enhancements.

ESSENTIAL DUTIES & RESPONSIBILITIES

Vendor & Relationship Management

• Serve as the primary liaison for leading payments partners.
• Monitor SLAs, merchant and service performance, ensuring strong delivery and alignment with bank objectives.
• Lead vendor evaluation, due diligence, contract negotiations, and onboarding processes.
• Payments Product Oversight
• Manage the full lifecycle of ACH, real-time payments, wire transfers, card programs, digital wallets, and P2P.
• Analyze usage trends, revenue impact, and customer feedback; prioritize enhancements or retirements.
• Report on product KPIs (e.g., adoption, transaction volumes, revenue, error rates) to executive stakeholders.

Strategy & Governance

Operational & Risk Management

Experience and Skills

JOB REQUIREMENTS

EDUCATION & EXPERIENCE

WORKING CONDITIONS / PHYSICAL DEMANDS

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity / Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.

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