Digital Transformation Principal

Must be based in Chicago or Austin

Job Profile Summary

The Transformation Principal (TP) supports the planning and execution of digital transformation initiatives, serving as a key contributor to program success. The TP engages directly with clients, helping to shape and deliver tailored digital strategies and solutions that align with the clients' business objectives. Working closely with the Digital Transformation Lead (DTL) and other senior stakeholders, the TP assists in defining the strategy, roadmaps, solutions, business case, scope, schedule, and budgets, ensuring that transformation projects are executed effectively.

The TP role requires a balance of technical and business acumen, with a focus on delivering high-quality outcomes. The TP is expected to communicate effectively with client stakeholders and contribute to the coordination of cross-functional teams, aligning efforts with the overall transformation strategy. The TP plays an active role in the implementation phases of digital transformation programs, enhancing their expertise and contributing to successful project delivery.

Job Description

Duties & Responsibilities

Support Digital Strategy Development :

• Assist in the development and implementation of digital transformation strategies that leverage effective technologies and platforms to meet client needs.
• Contribute to the design of transformative solutions, working under the guidance of the DTL and other senior leaders.
• Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement.
• Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them.
• Define the business case to meet the business strategy of the organization
• Define key performance indicators (KPIs) to measure the success of the digital strategy.
• Articulate the long-term objectives for adopting digital tools and technologies.

Support Delivery of Transformation Programs :

Engage with Stakeholders :

Leadership and Team Coordination :

Continuous Learning and Development :

Preferred Competencies & Experience

Required Skills

Qualifications

Education

Bachelor's degree in a relevant field. Advanced degrees are a plus.

Certifications

Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS / Microsoft / GCP cloud certifications, PMP / PRINCE2, ITIL, CISSP / CISM, Agile / DevOps, and CBAP / Six Sigma, PROSCI, MSP.

Other Requirements

Willingness to travel as required