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Operations Trainer

HelloFresh
Goodyear, AZ, United States
Full-time

JOB DESCRIPTION

You will...

  • Promote food safety, quality, and a safety-first culture through training and development activities within the site
  • Train, Cross-Train or Re-Train Training Ambassadors, Associates, and Frontline Leaders using network standard training methods such as classroom, On-the-Job (OJT), and Powered Industrial Equipment (PIT) practical training
  • Assist the Training Specialist in monitoring the training request intake system to help schedule training within the site to accommodate incoming training requests
  • Help support internal change management processes for new training products or process improvement initiatives
  • Continuously observe and provide feedback to Training Ambassadors and new associates to support their growth and development within the organization
  • Support training coordination efforts which include scheduling training and recording training completion
  • Share and exchange best practices with other Trainers and Training Ambassadors within the site
  • Work with multiple leaders to calmly and effectively communicate or escalate issues through the proper channels for resolution
  • Conduct Tours of the site for new associates and frontline leaders
  • Create a positive team dynamic that encourages frontline leaders and associates to ask questions, provide feedback, adapt to the ever-changing business, and stay focused on the customer experience

You are

  • Scheduling Flexibility (days, nights, weekends, holidays) to support business need
  • Ability to read and write in English
  • Ability to read and write in Spanish a plus
  • Basic Mathematics Skills
  • Experience using the Google Business Suite
  • Proficient in basic computer and tablet skills including email
  • Trained in Powered Industrial Equipment to the latest OSHA standards preferred but not required

At a minimum, you have...

  • Scheduling Flexibility (days, nights, weekends, holidays) to support business need
  • Ability to read and write in English
  • Basic Mathematics Skills
  • Experience using the Google Business Suite or like software
  • Proficient in basic computer and tablet skills including email
  • 30+ days ago
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