Sr. Counsel

Overview

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Exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and effective communications. We empower our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

A member of the Legal Staff, this individual will be principally responsible for providing legal services to the Mortgage Servicing Operations. Duties include providing legal advice and counseling to all mortgage servicing functions; communicating changes in laws and regulations; drafting and reviewing mortgage servicing disclosures and communications to borrowers; drafting responses to escalated complaints; assisting with title insurance claims and litigation matters; counseling Compliance, Business Controls, Risk and Vendor Management on servicing laws and regulations; reviewing and revising policies and procedures and coordinating with other members of the Legal Staff on the provisions of legal services to Servicing Operations. The Chief Counsel will also be responsible for supervising in-house legal counsel providing legal advice to Servicing Operations.

Direct Reports

Supervisor – Litigation Case Management

Principal Duties

• Monitor, research and interpret federal and state laws and regulations applicable to mortgage servicing specifically and consumer finance generally, including RESPA, FCRA, FTC Act, TCPA, FDCPA, TILA / HOEPA, SCRA, National Flood Act, Dodd-Frank Act;
• Provide legal advice to Servicing Operations on complex legal issues, compliance policies and risk management;
• Provide legal advice in connection with the development of home ownership preservation alternatives to foreclosure and other loss mitigation strategies;
• Counsel Compliance, Risk Management and Business Controls on servicing laws and regulations;
• Draft and review responses to government agencies regarding escalated consumer complaints and aid with examinations and investigations;
• Draft and review regulatory disclosures and customer communications;
• Participate in the review and revision of servicing policies and procedures and training manuals; conduct comprehensive training on laws and regulations related to Servicing Operations;
• Review and comment on proposed legislation;
• Assist Servicing Operations in managing title claim issues;
• Review and manage pre-dispute litigation matters on servicing issues;
• Provide support to in-house litigation staff on matters involving servicing allegations;
• Provide support and advice to the management of outside foreclosure and bankruptcy counsel;
• Provide legal advice to ARM and REO functions;
• Provide legal support to Global Security on allegations of mortgage fraud; assist Corporate Security with internal investigations;
• Provide advice and counseling in connection with risk assessments (including legal risk assessments), compliance testing, internal audits and state and federal examinations of mortgage servicing operations;
• Build and maintain working relationships with Servicing Operations Management, Compliance, Internal Audit and Risk functional partners;
• Manage legal staff supporting Servicing;
• Assume responsibility for special projects as assigned;
• Any other job responsibilities requested by management.

Education and Experience Requirements

Knowledge, Skill and Ability Requirements

Additional Information

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smartphones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits

Newrez NOW

Equal Employment Opportunity

We\'re proud to be an equal opportunity employer and celebrate our employees\' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Job Details

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