Payment Specialist

Payment Specialist

At VitalCaring, our team members transform lives and foster hope through genuine caring. The Payment Specialist assumes the responsibility of coordination of payment posting and cash balancing functions in accordance with company policies and in concert with our values : trustworthy, capable, compassionate, proactive and called. Every encounter is an opportunity to make a meaningful difference and we are committed to bringing a culture of caring to every encounter.

Join VitalCaring Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice providerwe're a family that supports, inspires, and uplifts both our patients and our team members. Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

This is a remote role. As a Payment Specialist you will :

• Implements and follows established company billing policies and procedures.
• Collaborates with the billing manager and other members of the billing department, as needed, to address payor and billing concerns.
• Ensures all documents are in order and posts payments, denials, deposits, and remittances timely in accordance with department standards.
• Serves as liaison to billing specialists, billing manager, and other administrative staff providing feedback as needed to gather information needed for claims issues.
• Routinely meets or exceeds established individual productivity standards.
• Consults and communicates with all members of the billing department on a regular basis to coordinate and address appropriate quality program related issues.
• Ensures confidentiality of all transactions related to financial structure of the company.
• Completes workflow tasks and other assignments to the payment specialist / cash poster responsible position in the agency's electronic medical record.
• Uploads payor communication documents into the EMR, as needed, utilizing company guidelines for document naming conventions and attachment types.
• Inputs billing related notes into the EMR to assist in effective communication among the billing team members.
• Promotes a positive image to patients, their family, physicians, and community agencies.
• Enhances professional growth and development through participation in educational programs, staff in-service and workshops.
• Maintains a high standard of compliance in ethical and federal regulation.
• Performs other duties as assigned by the Billing Manager.

Skills for Success and Experience to Deliver on Our Mission :

Come home to VitalCaring where you will find your passion, find your people, and find yourself again. Together we can transform lives and foster hope through genuine caring. Explore your future with VitalCaring today.