Job Description
Job Description
Build Relationships. Grow Accounts. Lead with Purpose at Riverside Services.
Riverside Services is hiring a Commercial Landscape Account Manager to join our growing team in Hopkinton, MA. With a base salary of $85,000 , this full-time position offers the opportunity to lead client relationships, coordinate high-quality service delivery, and grow commercial accounts across a dynamic portfolio.
Your Role in the Story
As a Commercial Landscape Account Manager, you’ll be the primary point of contact for our commercial clients, building strong partnerships, understanding their needs, and ensuring our teams deliver exceptional results. You’ll lead account planning, identify service expansion opportunities, and work closely with field operations to deliver every job with quality, precision, and professionalism.
What You’ll Do
- Build and manage long-term relationships with commercial clients
- Understand client goals and translate them into actionable service plans
- Collaborate with operations, crews, and subcontractors for seamless project execution
- Coordinate site visits, scope development, and timely service delivery
- Monitor service quality, address issues promptly, and ensure client satisfaction
- Identify enhancement opportunities to grow account revenue
- Lead contract renewals and maintain oversight across assigned accounts
- Track account performance and prepare regular reports for internal leadership
What It Takes to Succeed
Experience in landscaping, account management, or a related fieldProven ability to manage multiple commercial clients and projects simultaneouslyStrong communication and interpersonal skills with a customer-first mindsetFamiliarity with CRM and project management toolsKnowledge of landscape industry standards, services, and best practicesAbility to read site plans, manage budgets, and navigate client expectationsWhat You’ll Need to Thrive
Be relationship-driven, organized, and proactive in managing client accountsStay calm under pressure, flexible with changing priorities, and solution-orientedBring a professional, dependable, and accountable attitude every dayCollaborate across teams and communicate clearly with clients and crewsMaintain a strong attention to detail while keeping the bigger picture in focusWork Environment and Position Type
Full-time, salaried position based in Hopkinton, MAMonday–Friday schedule, with occasional field or after-hours client visits as neededWhy Join Riverside Services?
This role is more than a job, it’s a chance to lead, grow, and contribute to a company built on quality, trust, and long-term relationships. At Riverside Services, we value your experience, ideas, and drive. If you’re ready to take the next step in your landscaping career, we’d love to hear from you.
Apply today and grow with Riverside.