Shift Leaders
OUR LOUISIANA HERITAGE
Founded in 1972, Popeyes has more than 50 years of history and culinary tradition. Popeyes started with one small restaurant and a big idea.
The New Orleans-style fried chicken was introduced and has now made the brand famous. Popeyes culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana.
We Offer our Shift Leaders the Complete Package :
- Competitive wages : $15 / hour starting pay!
- Health, Dental, Vision, Life Insurance, Short and Long Term Disability
- Free meal every shift you work!
- One week vacation after 6 months of service! Two weeks after one year!
- Achievable Monthly Bonus Opportunity
- Growth opportunities - we promote from within!
- Flexible schedules
- Inviting Culture and Fun Work Environment
Job Responsibilities
- Oversee and direct the restaurant operations : schedule work assignments, set priorities, direct the workflow of staff
- Give clear directions and communication to crew members
- Ensure all operational / safety procedures are followed : audits, temperature checks and required record keeping.
- Process comps / voids / discounts using the Shift Leader approval procedures.
- Ability to step in to any position.
- Effectively resolve customer complaints or issues.
- Resolve / document employee issues for management following guidelines
- Perform all other duties as assigned
- Must be able to work evenings, weekends and some holidays.
Skills Required
- Strong interpersonal and customer relations skills
- Ability to supervise employees in a positive and respectful manner.
- Customer Service mindset and ability to effectively communicate with unhappy customers / employees
- Must be able to maintain confidentiality
- Ability to handle difficult situations and persons in a positive and professional manner.
- Advanced oral and written communication skills with the ability to write job-related items in a clear, precise manner
Qualifications : The ideal candidate will be a proven leader in the fast food, family dining or casual dining environment.
We are looking for a minimum of 6 months to one year of experience as a Shift Leader.
Must be willing to submit to a background check and drug screen.
Must be 18 or older to apply.
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