Broadband Business Development Manager

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Position Summary

The Business Development Manager (BDM) will be responsible for onboarding, developing, and supporting our existing dealer base in driving sales for our Video, Mobility and Broadband programs, including Xfinity, Spectrum, DirecTV, Frontier, Kinetic, Earthlink and Optimum. The BDM will be the subject matter expert on our programs in Video, Broadband, and mobility. This position will assist in recruiting Independent Retailers within specified regions, assist them through the application process, and help them develop and grow their business. In addition, this position will be responsible for growing and developing current dealer relationships to obtain sales targets.

Position Summary

The Business Development Manager (BDM) will be responsible for onboarding, developing, and supporting our existing dealer base in driving sales for our Video, Mobility and Broadband programs, including Xfinity, Spectrum, DirecTV, Frontier, Kinetic, Earthlink and Optimum. The BDM will be the subject matter expert on our programs in Video, Broadband, and mobility. This position will assist in recruiting Independent Retailers within specified regions, assist them through the application process, and help them develop and grow their business. In addition, this position will be responsible for growing and developing current dealer relationships to obtain sales targets.

Essential Functions

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions and basic duties.

Essential Functions Statement(s)

Source and Generate leads and prospect in assigned region.

Influence and support the recruiting efforts within the assigned region.

Effectively present the DIRECTV and T-Mobile Program dealer business opportunities to prospects.

Train and onboard new dealers, ensuring their success.

Be a resource for the team on all DIRECTV and T-Mobile services.

Own the relationship on all top producing accounts within region.

Provide input that supports Daily Focus Initiatives.

Assist in Outside Territory Manager identified dealer growth opportunities.

Provide ongoing training and support to DIRECTV / T-Mobile dealers, to include communicating offer updates, commission specials and changes, and overall industry news.

Support Internal Teammates continued education on the DIRECTV / T-Mobile Program.

Regular and prompt attendance at work is a primary function and requirement of this position.

Position Qualifications

Competency Statement(s)

Accountability – Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one's job, department, or organization.

Communication– Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents, utilizing language and terminology that is understandable for the reader.

Computer Literacy – Effective and efficient use of computers in the working environment.

Customer Focus– Knowing the internal and external customers' business needs and acting accordingly, anticipating customer needs; giving high priority to service and customer satisfaction.

Detail Oriented– Pay attention to the minute details of a project or task.

Ethical / Integrity– Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be seen as credible in the workplace.

Initiative– Spotting opportunities within your own circle of influence, anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.

Interpersonal– Get along well with a variety of personalities and individuals; showing consideration for and maintaining good relations with others; acting calmly under stress and strain, and not being hasty or impetuous.

Reliability– The trait of being dependable and trustworthy, which includes being at work during your scheduled times, arriving on time and ready to perform job functions, and demonstrating accuracy with regards to assigned tasks.

Safety and Security – Supports and complies with safety and security requirements.

Time Management– Utilize the available time to organize, follow a systematic method of performing a task and complete work within given deadlines.

Education

High School Graduate or General Education Degree (GED)

Experience

Two to four years' related experience in a related role preferred.

OR three to five years related experience in a partner acquisition role preferred.

OR General knowledge of business practices and terms.

Computer Skills

Computer literate in a Microsoft Windows environment.

Microsoft Outlook – Intermediate level. Must have the ability to perform functions such as composing, sending, forwarding and replying to messages, attaching computerized files, utilizing calendar and task reminders, viewing several calendars, sharing calendars, creating and sending meeting requests, and creating contact lists.

Microsoft Excel – Intermediate level. Must have the ability to perform functions such as creating a spreadsheet, formatting a spreadsheet, using the formula bar to perform various functions, importing / exporting documents, and calculating numbers.

Microsoft Word – Intermediate level. Must have the ability to perform functions such as changing margin settings, page orientation, and paper size, insert headers, footers and non-text objects.

Internet Explorer or other web browsers – Basic level. Must have the ability to perform functions such as navigating through websites via hyperlinks and searching websites using various search engines and boomerang searches.

General knowledge of how to use a calculator, scanner, copy machine, fax machine, printer, telephone and various standard office equipment.

Work experience using SalesForce and Microsoft BI is a plus.

Certificates & Licenses

None

Other Requirements

Neat and professional appearance and demeanor.

Proficient in intermediate mathematical skills such as adding, subtracting, dividing, multiplying, and calculation of fractions, percentages, ratios and measurements.

Primary language used to perform this job is English. Bilingual in Spanish is a plus.

PHYSICAL DEMANDS

Physical Demands

Lift / Carry

Stand

10 lbs or less

Walk

11-20 lbs

Sit

21-50 lbs

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Sales

Industries

Telecommunications

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