Solution Architect (Pre-Sales)

Reports To : VP, Solution Architecture

Summary :

We are seeking a motivated and technically skilled Solutions Architect to join our team. In this role, you will work closely with customers to design and implement straightforward technical solutions that meet their specific needs. You will have the opportunity to learn and grow your skills while collaborating with experienced Solutions Architects and other internal teams. This is an ideal position for someone who is passionate about technology, eager to learn, and wants to make a meaningful impact on our customers' businesses.

Key Responsibilities :

• Customer Focus : Work directly with customers to understand their technical challenges and requirements, translating them into effective solutions.
• Solution Design : Design and deliver components of larger solutions or own end-to-end solutions for less complex projects, ensuring they meet customer needs and align with best practices.
• Technical Expertise : Apply your knowledge of systems and architecture design fundamentals to make informed decisions and create robust solutions.
• Collaboration : Partner with senior Solutions Architects and internal teams (sales, engineering, support) to drive customer success and contribute to project delivery.
• Continuous Learning : Actively participate in training programs and seek guidance from mentors to enhance your technical skills and knowledge of our products and services.
• Communication : Clearly communicate technical concepts to technical audiences, both verbally and in writing, ensuring understanding and alignment.
• Collaborate with delivery & operations teams to ensure seamless implementation of architectural designs.
• Evaluate and recommend technology platforms, tools, and frameworks that optimize performance, scalability, and security.
• Problem Solving : Identify and troubleshoot technical issues, escalating complex problems as needed and seeking guidance from senior team members.
• Stay abreast of industry trends, emerging technologies, and architectural best practices.
• Other duties as assigned.

Education & Experience

Knowledge, Skills & Abilities