Patient Service Representative

Apple Homecare Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to taking care of the child . As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: Patient Service Representative
• Location: Richardson, TX
• Hours: Monday-Friday 8:30am-5pm

Our Customer Service department is a fast-paced, high-energy environment, you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, e-mail and phone conversations. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically-complex children and their families.

Some of the critical tasks include:

• Assisting patients, families, and caregivers with supply & service requests
• Verifying insurance eligibility and benefits
• Managing patient records
• Coordinating services with clinical staff & referral sources
• Other opportunities to learn and grow

We offer outstanding wages plus first-class benefits including:

• Holiday Pay
• Paid Time Off
• Health and Dental insurance
• Short & Long Term Disability and Life Insurance
• 401K with match & educational benefits

The qualified candidate must have exceptional organizational, multi-tasking, problem solving and communication skills. A high level of initiative combined with a customer service mentality is required.

Interested candidates should apply online at.

We look forward to learning more about you and the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.