Administrative Assistant

Administrative Assistant

Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

Job Responsibilities

Schedules meetings

Makes travel arrangements

Plans events

Completes management expense reports

Responds to inquiries in writing and or verbally

Pulls monthly reports

Enters contract details into information system and maintains other related documents

Orders and checks memorial to ensure accuracy

Processes annual funeral home and cemetery license renewals

Codes and scans invoices

Processes accounts payable and other accounting support transactions

Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members

Schedules call-in appointments for Sales

Files and maintains customer information

Maintains office and facility supplies as well as fax machines, copiers and network printers

Prepares daily schedules

Administers HR processes including new hire paperwork, background checks and bonus processing

Maintains processes to ensure compliance with policies and procedures including SOX administration and audit

Trains others on policies, procedures and new company initiatives

Maintains a friendly attitude offering assistance and guidance to all persons entering the location

Minimum Requirements

Education

High school diploma or equivalent

Experience

3 years of experience working in a customer-focused and fast-paced professional environment

Knowledge, Skills and Abilities

Must have advanced computer, internet and word processing (typing minimum of 40 - 60 wpm) skills

Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console

Ability to handle confidential and sensitive information with discretion

Effective communication skills, both orally and in writing

High level of compassion and integrity

Ability to follow instructions and work with minimal supervision