Clinical & Administrative Medical Assistant

Administrative Medical Assistant

As an Administrative Medical Assistant, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

How You Will Get Things Done :

• Perform point-of-care laboratory tests, EKGs as ordered or indicated, suture / staple removal, dressing changes, and other patient care activities
• Collect and document vital signs, histories, and screenings
• Authorize prescription refills as directed
• Schedule patient appointments / follow-up appointments following established policies and procedures
• Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
• Perform demographic and insurance validation, and inform patients of privacy policies and procedures
• Keep the reception and patient waiting areas clean and organized
• Other duties as assigned

How You Will Build Trust :

How You Will Innovate :

Experience to Drive Change :