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Executive Assistant, CTO Services

Executive Assistant, CTO Services

MastercardPurchase, NY, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Executive Assistant, CTO Services

The Services Technology team is seeking a highly skilled, proactive, and strategic Executive Assistant to provide top-tier support to the CTO of Services. This role goes far beyond traditional executive assistant responsibilitiesit's a dynamic partnership focused on maximizing the executive's impact and aligning operations, communications, and relationships across the business. You will operate as a trusted advisor and right hand, managing day-to-day operational flow, ensuring the executive is focused on the highest-value activities.

The Services Technology team at Mastercard is responsible for the Services engineering and technology estate, including data infrastructure, analytical tools, critical technology platforms such as the Data Warehouse and Decision Management Platform, our acquired Services technology assets, and the engineering teams supporting each of our four Services product groups.

Role Key Responsibilities

  • Manage and optimize complex calendars, meetings, travel, and event logistics.
  • Act as a gatekeeper and facilitator for internal and external requests.
  • Anticipate needs, prepare briefs and materials, and proactively manage shifting priorities.
  • Partner with Chief of Staff or leadership to support operational planning and strategy reviews.
  • Prepare agendas, synthesize notes, and ensure accountability on next steps.

Communication & Relationship Management

  • Draft and manage high-level correspondence, presentations, and reports.
  • Interface confidently with senior leaders, clients, board members, and external partners.
  • Maintain confidentiality, professionalism, and executive presence at all times.
  • Operational Excellence

  • Continuously improve workflows, tools, and processes to drive efficiency.
  • Own recurring processes such as quarterly business reviews, goal tracking, or key reports.
  • Support internal events, leadership offsites, or company-wide communications.
  • All About You

  • Deep experience supporting C-level or SVP-level executives in fast-paced, high-growth environments.
  • Exceptional written and verbal communication skills.
  • High emotional intelligence and discretion.
  • Experience managing cross-functional projects and working with senior stakeholders.
  • Proficiency in Google Workspace or Microsoft 365, plus tools like Co-pilot, and Zoom.
  • Background in business, operations, or communications.
  • Experience in startups, tech, consulting, or corporate environments.
  • Executive presence and the ability to make sound judgments on behalf of leadership.
  • Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

    Corporate Security Responsibility

    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
  • In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

    Pay Ranges

    Purchase, New York : $69,000 - $107,000 USD

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    Executive Assistant • Purchase, NY, US

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