Relocation Project Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Specialty Services :

Plan and manage successfully relocations up to 1,000+ people

Lead the management and strategy development for the RPM / FF&E project team and supervise additional vendor through execution

Will be required to manage several medium and large FF&E and relocation management projects simultaneously

Ensure client satisfaction throughout the relocation and FF&E management process

Ensure all relocation management activities are performed in a manner consistent with documented processes and in accordance with the client’s and JLL's policies and procedures

Develop and implement relocation project plan, schedule and budget through collaboration with the facility, project and construction managers and manage in JLL’s project management software application

Ensure data accuracy within move management and CAFM systems as required my our clients

Ensure compliance with all key performance indicators and meet assigned financial targets

Participate and / or lead in planning meetings with client project teams and other key stakeholders

Establish relocation and / or change management project goals and objectives, making changes where necessary to ensure desired project results

Demonstrate a proactive focus on meeting client and project requirements in a timely and cost-effective manner

Prepare / update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials.

Prepare various vendor RFP’s & level for vendor and contractor services for the complete project.

Procure and manage move labor, including vendor / contractor bidding process, evaluate proposals and recommend selection of vendor / contractor

Manage supporting suppliers (technology, telephony, furniture, etc.)

Ensure all project initiation, execution and closeout documentation are complete

Manage work order and small project management, including but not limited to furniture reconfigurations, art work installation and space enhancements

Develop and lead change management strategies and communications plans related to the relocation project management scope of work

Plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as required.

Provide move signage, general move directions, and be present on campus or at the move site, available to answer questions and resolve post-move issues.

Compliance with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practices

Client Communication and Management :

Understand client protocols and develop communication appropriate to the client environment

Communicate actively during meetings and other project related speaking situations with a focus on delivering the project on-time, on budget and meeting the client’s expectations

Manage written documentation and ensure that all deliverables are accurate and on schedule

Project confidence and reinforce client trust in the skills and knowledge of the team

People Management, Leadership and Teamwork :

Responsible for the development and execution of relocation strategy for project delivery

Demonstrates high energy for the business, ability to energize others, and the willingness to take risks and make tough decisions.

Guide JLL Relocation project team with constructive feedback on project deliverables

Exhibit enthusiasm and positive attitude with clients and peers

Self-identify individual and team skill development and proactively seek training for improvement

Business Development :

Demonstrates highly visible commitment to creating a one-firm firm by utilizing cross-discipline teams to meet client needs.

Be directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships.

Function as a subject matter expert for a specific product or service.

Be able to communicate all available products and service offerings of the Firm.

In conjunction with business development, maintain client relationships upon project completion

Participate in presentation interviews, convey key points and answer potential client questions with a firm understanding of the project and the potential client

Contribute to the development of new product and service delivery ideas for the business unit.

Draft assigned sections in proposals for potential work

Be familiar with contract and proposal terminology

Draft project profiles (case studies) and maintain an updated bio

Network professionally and building your personal brand and firms through participation in JLL and industry events

Skills and Knowledge :

Enhanced ability to utilize the Microsoft Office suite of technologies

Ability to multi-task and work both in a team and independently

Strong interpersonal skills with the ability to interact with executive level internal & external clients

Organizational skills with the ability to identify and manage priorities

Excellent written and verbal communication skills

Knowledge of construction, furniture or commercial real estate industry (preferred)

Familiarity with architectural drawings and furniture and space planning concepts (preferred)

Physical Work Requirements and Work Conditions

Position work will support projects and clients throughout the Mid-Atlantic region and select National projects with daily client and contractor interaction

Travel as needed an may range from 0-4 nights per week based on the project assignment

Weekend and evening activity may be required to support oversight of move execution and coordination activities

Preferred Education and Experience

Bachelor’s degree from an accredited institution, preferred in Accounting, Business, Architecture, Engineering or Construction Management

7-10 years of facility, project or construction related experience in a Corporate Real Estate environment

Background in project management, construction / furniture management, interior design or project strategy planning is desirable

Ability to regularly communicate analyzed data to client and team to achieve project goals

Strong working knowledge of architectural drawings and furniture and space planning concepts.

Highly organized with strong analytical skills.

Previous experience effectively supervising, training, mentoring and evaluating several project managers at various levels within the organization or team.

Extensive knowledge of MS Office applications and CAFM

Location :

On-site Jacksonville, FL, Miami, FL, Orlando, FL, Tampa, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.