Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

• License Reimbursement
• Hourly Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY :

Ive been with State Farm for more than 11 years and opened my agency in the fall of 2022. We have a small, close-knit team of four, all dedicated to helping our customers protect what matters most. As someone who grew up and went to school here in Greenville, Im passionate about serving the community that shaped me. Our team stays active with local schools, churches, and small business groups, and we love giving back through community events and volunteer efforts.

Our culture is positive, collaborative, and driven. We work hard, laugh often, and value teamwork above all else. Im looking for people who are coachable, dependable, and genuinely enjoy helping others.

We offer a competitive base salary plus commission, paid time off, bonus opportunities, and ongoing professional development. We take time to celebrate wins, both big and small, and make sure each team member has the tools and support to grow personally and professionally.

What sets our agency apart is our focus on relationships with our customers and each other. Here, your effort is noticed, your ideas matter, and your success is celebrated. We have clear goals, strong leadership, and an encouraging atmosphere that makes coming to work every day both meaningful and rewarding.

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Heath Satterfield - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

QUALIFICATIONS :