General Manager

Overview

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About Us

For roughly 500,000 years, humans have been burning stuff to heat our homes, burn stuff to light our homes, and burn stuff to power our machines. It’s 2025, people. Let’s change that.

Right now, homes account for roughly 20% of the world’s carbon emissions. Here at Elephant Energy, we know that there is a better way. As a certified B Corp, we are committed to building a one-stop shop that makes it easy to upgrade to a climate-friendly home. We enable homeowners to confidently make the switch to modern, electric technologies and get their homes off of fossil fuels – all at once, or over time.

What you would be doing

Reporting to our co-founder, DR, the GM is charged with building a profitable business, cultivating partnerships, and creating exceptional experiences for customers and trade partners in the Boston market. This role combines elements of builder, operator, and dealmaker, and requires a seasoned operations leader with experience scaling early-stage businesses. You will ensure that all operational processes are efficient and that projects are delivered on time, in scope, and on budget. Accountable for the profitability of the market, you\'ll manage teams responsible for sales and delivery, while leveraging corporate support for other functions such as marketing, supply chain, trade partner management, and customer success. You’ll need to be hands-on identifying and developing key opportunities, closing strategic partnerships, and working to scale the business and team with a focus on margin, efficiency, and trust.

While this role is accountable for market profitability, it does not have full P&L ownership. Budget approval, hiring, and major expenses require alignment with leadership.

Responsibilities

• Market Performance : Drive revenue and ensure projects are delivered profitably, with a focus on project margin.
• Business Development : Identify and pursue early-stage growth opportunities — from partner deals to local events to your own creative hustle.
• Sales & Delivery Team Management : Lead a team of AEs / HCAs (sales) and PMs (delivery) to meet customer satisfaction, revenue, and margin targets.
• Partnerships : Develop and negotiate win-win agreements with key partners. You\'ll be expected to bring deals across the finish line.
• Process Optimization : Identify friction in tools, handoffs, or workflows and partner with central ops to improve them.
• Team Coaching : Set expectations, give feedback, and address performance. Build the kind of team you’d want to work for.
• Market Voice : Represent your market to HQ and bring HQ context back to your team. Ensure ground truths shape company priorities.

This role collaborates closely with ‘herdquarters’ and other centralized teams, so while you\'ll play an important part in execution and influence, you won\'t have direct ownership of marketing strategy, supply chain decisions, or OEM selection. Similarly, budget approvals, hiring, and vendor choices require alignment with broader processes and input from leadership.

Success In This Role Looks Like / Can Be Measured As

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Total Compensation

Location : Commensurate with the leadership role, this position requires in-person work in Eastern MA (incl. Boston & Greater Boston). We are a Hybrid company with Herdquarters in Broomfield, Colorado and get together as a team semi-annually in Colorado.

Join the HERD! We are shaping the future of Elephant Energy by fostering a team that reflects and supports the communities we serve.

You can read more about our commitment to diversity and inclusion here. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+ people and people with disabilities. We are an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age or any other status protected under applicable law.

If you require a reasonable accommodation that would better enable your success during the application or interview process, please let us know.

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