Customer Service Representative / Sales

Job Description

Job Description

Job Title : Customer Service Representative / Marketing

Location : Scottsdale, AZ

Company : National Calibration Inc.

Pay / Salary : DOE, Competitive, Bi-weekly pay frequency

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off (PTO), Holiday Pay, 401K and more

About Us :

National Calibration Inc., established in 1955, is a growing full-service commercial calibration company with multiple offices across the southwestern United States. We are committed to providing excellent career opportunities within a stable, learning-focused, family-oriented, safe, and fun work environment. Our team fosters growth through ample cross-training and development opportunities, with clear paths into technical or sales / marketing roles built on a strong foundation of customer service expertise.

Initial Responsibilities :

As a Customer Service Representative, you will play a pivotal role in the success and growth of National Calibration Inc and our clients. Your initial responsibilities will include :

• Customer Service : Deliver exceptional customer service, ensuring all client inquiries are addressed promptly, professionally, and with a customer-first attitude.
• Sales Support : Engage with customers to promote our services, help manage leads and convert inquiries into business opportunities.
• Appointment Scheduling & Coordination : Organize appointments and coordinate the receipt and delivery of customer equipment, ensuring schedules are optimized and customer expectations are exceeded.
• Client Data Management : Use our in-house designed software to maintain accurate client records, track service needs, and monitor equipment status.
• Task Management : Handle multiple tasks in a fast-paced environment, ensuring all responsibilities are completed on time and in alignment with company goals.

Skills, Knowledge, and Abilities :

To succeed in this role, you should possess the following skills and qualifications

Physical Requirements :

Must Have :

To learn more about our company, please visit www.nationalcalibration.com.

No Recruiting Agencies, please.

Equal Opportunity Employer