Ecommerce Operations Specialist (San Diego)

Role Description

The E-Commerce Operations Specialist ensures a seamless, high-performing customer experience across all Rylee + Cru Collective digital channels. This role oversees day-to-day site operations, product launches, and performance optimization, connecting data and design to drive growth and efficiency.

Working collaboratively with the e-commerce, marketing, and creative teams, this position bridges technology and storytelling - ensuring every product, page, and campaign delivers a polished, intuitive, and conversion-driven experience.

Job Summary

The E-Commerce Operations Specialist manages the end-to-end digital retail workflow from collection launches to performance reporting, ensuring operational accuracy, site stability, and customer delight. This includes maintaining site structure, optimizing landing pages, tracking KPIs, and supporting the integration of new technology and tools.

The ideal candidate combines analytical rigor with creative curiosity and thrives in a fast-paced environment where precision, collaboration, and innovation meet.

Key Responsibilities Site Operations & Launch Execution

• Manage all product and collection launches across web and app, ensuring accuracy of SKUs, copy, and imagery.
• Oversee homepage, navigation, and promotional updates to support new drops and campaigns.
• Conduct QA on product pages for content accuracy, SEO readiness, and mobile optimization.
• Maintain site architecture and linking to enhance discovery and conversion.
• Support expansion into emerging digital channels, marketplaces, and app-based sales.

Landing Page & Performance Optimization

Tech Stack & Experience Optimization

Data, Insights & Reporting

Cross-Channel Partnership & Optimization

Key Stakeholders

Qualifications