Remote administrative assistant

SouthEnd Psychiatry is a leading mental health practice focused on providing compassionate, accessible, and technology-driven behavioral health services. We combine in-person and telepsychiatry care to help patients achieve emotional wellness.

Position Summary

We are seeking a reliable Remote Administrative Assistant to support our administrative and operational functions. This role involves managing patient communications, scheduling appointments, maintaining records, and ensuring smooth workflow across our virtual office systems.

Key Responsibilities

Manage phone calls, emails, and digital inquiries from patients.

Schedule, confirm, and coordinate appointments for providers and patients.

Maintain organized patient records and administrative documentation.

Assist with billing, insurance coordination, and office reporting.

Support the team with ad hoc administrative tasks as needed.

Qualifications

High school diploma required; associate or bachelor's degree preferred.

Proven administrative or office support experience, preferably in healthcare.

Proficient in Microsoft Office, EHR systems, and digital communication tools.

Strong organizational, communication, and multitasking skills.

Ability to work independently and reliably in a remote environment.

Compensation & Benefits

Competitive hourly pay

Flexible remote schedule

Paid training and professional development opportunities

Supportive and collaborative virtual team culture