Customer Onboarding Manager

Customer Onboarding Specialist

Remote, US Based

Company Overview

Eve is on a mission to revolutionize the legal tech industry by providing innovative AI-driven solutions that empower plaintiff attorneys to succeed. Our values of Excellence, Visionary Innovation, and Elevation guide everything we do-from how we work as a team to how we serve our clients and their clients.

Why Join Eve

As an Onboarding Specialist, you'll play a critical role in ensuring customer success and adoption of Eve's solutions. You'll work directly with customers to guide them through implementation, training, and optimization of our platform, ensuring they achieve maximum value from our legal AI technology.

What You Will Accomplish :

• Implementation Support : Guide customers through successful onboarding and implementation of Eve's solutions, ensuring smooth adoption and time to value
• Customer Training : Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite
• Solution Optimization : Work with customers to understand their workflows and configure Eve's solutions to meet their specific needs
• Success Metrics : Track and report on key implementation metrics and customer success indicators
• Cross-functional Collaboration : Partner with sales, product, and engineering teams to ensure customer requirements are met and feedback is incorporated

What We Are Looking For :

You Will Thrive in This Role If You Have :

Benefits :