eCommerce Product Manager

Job Summary

The eCommerce Product Manager will be responsible for delivering excellent digital customer experiences on and related digital products through the product delivery cycle planning, execution, and measurement in support of the company’s growth objectives and site features roadmap.

Reporting to the Director of eCommerce Product Management, you will play a critical role in the success of our fast-growing $200+ million eCommerce channel and in increasing eCommerce share of $200 billion overall company sales.

You will work to plan, deliver, and measure results in support of the ecommerce roadmap, working directly with stakeholders across IT and business teams.

You will manage the backlog, prioritizing the right enhancements and fixes, both directly and by working through others to achieve desired outcomes.

Who We Are

At Bob’s, we have fun, we love what we do, and it shows in our expansive growth! Bob’s Discount Furniture is more than just a furniture store.

We are one of the fastest growing omni-channel furniture retailers in the country with 165 stores in 24 states.

How We Will Support You

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.

Benefits & Perks- We’ve got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority.

We focus on three core wellness pillars : Emotional, Physical and Financial. Below are just some of the benefits that we offer :

Feeling under the weather, we’ve got you covered! We offer Nationally provided Medical, Dental and Vision Insurance

Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday

401(k) Profit Sharing Plan with a Generous Company match!

Pet Insurance to help keep your furry friends happy and healthy

Life insurance Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!

Financial Planning, Voluntary Legal Benefits and Wellness Plans

We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!

Additional Employee Discounts through the Hays Perks discount program offering hundreds of online discounts from your favorite merchants.

And so much more!

Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture.

These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.

Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development : In-person, virtually and offer an infinite library of on-demand classes in Workday Learning.

We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents.

Want to grow at Bob’s professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.

Responsibilities

Support long term eCommerce and omnichannel product strategies and roadmaps as defined by the Director of Ecommerce Product Management in support of eCommerce growth

Working in close partnership with cross-functional partners / stakeholders, lead eCommerce enhancements and new feature / capability buildout from conception to completion

Help assess and identify product opportunities to determine which are worth pursuing. Provide inputs and support to business cases as needed to justify investments.

Guided by customer research, analytics, and best practices, determine the right features for a product to ensure its effectiveness within the market.

Oversee product backlog management and prioritization in alignment with product strategy and roadmap

Prepare product business requirements, user stories and use case documents with prioritized features and corresponding justification

Work with external 3rd parties to plan and implement projects and deliver new opportunities

Use customer feedback, UX inputs and site analytics to identify customer and / or conversion pain points and guide enhancements

Be an expert with respect to the competition, tracking industry trends and the competitive landscape

Work closely with internal partners from IT, eCommerce, Creative, Merchandising, Analytics, etc. to articulate the backlog as prioritized, measurable user stories and defects

Define and help execute A / B tests and experiments to improve customer interactions, user experience and engagement

Ability to quickly understand our users and customers and the data about how they engage on our site to inform roadmap items

Required Qualifications

3-5 years experience as a Product Manager

Bachelor’s degree

Demonstrated experience launching excellent digital products and managing a product backlog

Understanding of the techniques and methods of product discovery and product delivery

Excellent written and verbal communication skills

Proven ability to influence cross-functional teams without formal authority

Experience with eCommerce platforms and applications including analytics

Proficient in other relevant software applications

Technical aptitude to connect business goals and requirements to solutions

Strong collaboration and analytics skills

Agile mindset, adjusting quickly to shifting priorities, multiple demands and rapid change

Preferred Qualifications

Experience in the retail industry

Experience with SAP Commerce Cloud, Jira and Google Analytics

Physical Requirements

n / a

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :

95,000