Customer Service Sales Representative

A company is looking for a Sales Customer Service Expert for evening and overnight shifts, remote. Key Responsibilities Connect with customers via phone, email, chat, and social media to resolve inquiries Calmly de-escalate issues and escalate interactions when necessary Track call-related information for auditing and reporting purposes while meeting sales objectives Required Qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Familiarity with desktop computer systems and general knowledge of Windows-based systems