Communication Systems Operator

Communication Systems Operator

The Communication Systems Operator answers calls in a timely fashion and courteously transfers callers to their requested destination. This position is responsible for calmly announcing and accurately notifying necessary personnel in all internal and external emergencies. The Communication Systems Operator knows the purpose, processes, and procedures for all emergency events. The operator possesses a thorough knowledge of all switchboard and telecommunications control room equipment, as well as the ability to problem solve. This position supports the department by demonstrating flexibility in work assignments and supports the facility through teamwork and collaboration.

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

What You Can Expect :

• Page physicians and staff.
• Maintain appropriate documentations of all telecommunications processes.
• Provide general hospital and patient information, answering calls in a friendly and courteous manner.
• Put proper emergency plans into action.
• Attend related meetings and maintain mandated hospital training assignments.
• Assist in generating and understanding reports with other departments as needed.
• Answer and dispatch security calls.
• This full-time, 40 hours per week, works mainly evening shift from 3 : 00-11 : 00 PM and some alternating shifts such as day or night on weekdays / weekends / holidays.

Qualifications :

Travel is required : Never or Rarely

Equal Opportunity Employer

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.