Collections Specialist

Description

We are looking for a skilled Collections Specialist to join our team in Las Vegas, Nevada. This short-term contract position offers an opportunity to make a significant impact by managing overdue accounts and streamlining collection processes. The ideal B2B (business-to-business) collections specialist will be assertive, detail-oriented, and experienced in handling high volumes of commercial collections with professionalism and efficiency. Collection specialist with a proven track record of reducing DSO and capable of working in a fast-paced environment where you will make 75+ calls a day should apply immediately.

Responsibilities for the Collections specialist

Conduct daily outreach to clients by phone, making 60-80 calls per day to follow up on overdue invoices and outstanding balances.

Implement assertive follow-up strategies to ensure timely payments, including re-contacting clients within 48 hours if necessary.

Manage escalations for accounts exceeding 120 days past due, coordinating with management to determine next steps.

Review and update customer account information, purchase orders, and correspondence within the Service Titan system.

Focus on resolving older, high-value outstanding accounts, particularly those exceeding $50,000.

Collaborate with the General Manager and Controller to align collection efforts with business objectives.

Develop and maintain effective processes to streamline collections and minimize future backlogs.

Ensure compliance with lien release procedures and other billing-related requirements.

Prepare detailed reports and analysis using Excel formulas to track collection performance and trends.

Requirements - Minimum of 5 years of experience in commercial collections, preferably in a high-volume environment.

Strong knowledge of credit and collection processes, including B2B collections.

Proficiency in Service Titan or similar customer management systems.

Advanced skills in Microsoft Excel, including the use of formulas for reporting and analysis.

Excellent communication and negotiation abilities to handle challenging client interactions.

Proven track record of assertiveness and persistence in achieving collection goals.

Ability to handle escalations for overdue accounts professionally and effectively.

Familiarity with lien releases and other billing-related procedures.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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