System Administrator

Overview

Cloud & SaaS Platform Administrator (Remote-First)

Location : Remote-First (Occasional Travel to Alabama Office Required) Department : Information Technology Reports To : IT Manager Classification : Full-time, Exempt

About SAASOA

SAASOA (Strategic Alliance for Affiliated Store Owners of America) is a fast-growing Retail Store Advocacy and Trade Association committed to fostering a flexible, remote-first, and collaborative work environment. As a non-profit organization, we take pride in providing the knowledge, connections, and buying power necessary for our convenience and retail store members to succeed. We are fully invested in modern, cloud-native technologies and SaaS platforms to ensure maximum operational efficiency and scalability.

Job Summary

We are seeking a highly skilled, experienced, and motivated Cloud & SaaS Platform Administrator to manage and maintain our entire infrastructure, which is hosted entirely in the cloud and utilizes various team productivity tools. This role requires expertise in IaaS / PaaS (Azure, AWS, or Google Cloud) and deep proficiency in administering essential SaaS applications (e.g., CRM, ERP, and collaboration suites). The successful candidate must be ready to start immediately, lead technology strategy from day one, and ensure seamless, secure, and highly available services for our remote employee base.

Key Responsibilities

Cloud & SaaS Platform Management (70%)

• Technology Strategy & Platform Selection : Lead the development of the organization's long-term technology roadmap. This includes evaluating, selecting, and standardizing organization-wide cloud and SaaS platforms to ensure scalability, cost-efficiency, and strategic alignment with SAASOA's mission.
• Cloud Infrastructure Administration : Oversee and manage our primary cloud environment (e.g., Azure or AWS VPC / VNet), focusing on virtual computing, storage, identity management (IAM), and cloud networking (security groups, load balancers).
• SaaS Ecosystem Administration : Act as the primary administrator for core business applications (e.g., Microsoft 365 / Google Workspace, Jira, Salesforce, HubSpot), managing user provisioning, configuration, security settings, and integration.
• Data Protection : Implement and maintain robust backup, recovery, and data retention solutions specifically for cloud-hosted data and critical SaaS application data.
• Automation and Optimization : Utilize scripting (e.g., PowerShell, Python) and Infrastructure as Code (IaC) principles to automate deployment, configuration, and maintenance tasks across cloud resources.

Remote End-User Support & Security (30%)

Required Qualifications

Preferred Qualifications

Work Environment & Culture

This is a remote-first position. The Cloud & SaaS Platform Administrator will primarily work remotely but must be available for occasional in-person visits to our Alabama office (e.g., for essential quarterly team meetings or critical hands-on office IT needs that cannot be resolved remotely). We offer a competitive salary, comprehensive health benefits, and professional development opportunities.

J-18808-Ljbffr