Automotive Service Advisor

A Day in the Life :

Remote position on a schedule varying Mon-Fri 4 : 00am to 7 : 00pm and Sat-Sun 4 : 00am to 5 : 00pm.

The hourly rate for this opportunity is $23 / hr.

What You’ll Do :

• Ensure vendors are performing requested repairs at agreed upon pricing.
• Reviewing a wide range of vehicle repair requests.
• Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM.
• Handle repair disputes with national account vendors.
• Validating parts pricing and labor times.
• Guarantee vehicle repairs adhere to company policies and address safety concerns.
• Efficiently drive down vendor cycle time to minimize out of service days.
• Handle phone calls related to vehicles experiencing extensive down time.
• Adhere to goal setting metrics for all job functions.
• Review vehicle repairs.
• Handle phone calls, emails, and chats.
• Working behind a desk.
• Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid.

What We’re Looking For :

Ability to work REMOTE – Required to be near Fort Lauderdale office.

What You’ll Get :