Wholesale Partner Support Specialist II

Description

The Wholesale Partner Support Specialist II provides advanced support to Account Managers by ensuring the accurate and complete submission of loan files and related documentation to Mortgage Operations, helping to optimize efficiency and file flow throughout the loan process.

Here's what you can expect from the job and what you need to be successful :

Job Duties :

• Act as a contact for clients during the entire loan process, obtaining required documentation including financial information to evaluate loan applications and their risk, providing ongoing client updates
• Work directly with clients to explain loan programs and negotiate mortgage loan terms
• Partner with Mortgage Operations to assure timely responses and communications to and from the member and broker
• Maintain up-to-date product and procedure knowledge and consult with clients to ensure real estate products meet individual client needs
• Build and maintain relationships with internal business partners (i.e. assigned branch staff, underwriters, etc.) for the purpose of strengthening interdepartmental relationships and attracting new clients
• Maintain compliance within federal, state and credit union rules and regulations
• Assist clients with any systems issues, underwriting questions and pricing questions
• Monitor volume pipeline to ensure monthly goals are achieved

Essential Skills :

Location :   Hillsboro Corporate Office – Hillsboro, OR 97124

Target Compensation in Hillsboro, OR :     $25.00 to $29.50 hourly + incentives

Benefits options include :

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First Tech is not currently offering Visa sponsorship or transfer for this position

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