IT Services Specialist III

Salary : $39,764.00 - $73,576.00 Annually

Location : York County, SC

Job Type : FTE - Full-Time

Job Number : 181729

Agency : York Technical College

Opening Date : 10 / 28 / 2025

Closing Date : 11 / 9 / 2025 11 : 59 PM Eastern

Class Code : : AM62

Position Number : : 61135579 / 130301

Normal Work Schedule : : Other

Normal Work Schedule (Other) : : Monday - Friday (8 : 00 - 5 : 00)

Pay Grade : Band 5

Hiring Range - Min. : $39,764.00

Opening Date : 10 / 28 / 2025

EEO Statement : Equal Opportunity Employer

Agency Specific Application Procedures : : Please apply online, taking care to complete the state application with all work history and education. Incomplete applications will be disqualified and will not be reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application.

Veteran Preference Statement : South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

York Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State.

The IT Services Specialist III performs the following functions :

• Provide Desktop support for faculty and staff on the main campus and satellite centers for Apple MACs, Windows PCs, printers, iPads, tablets pcs, and other mobile devices. Contacts and assists field service or tech support when warranty or contract equipment malfunctions. Maintains inventory database to reflect equipment replacement or moves. Maintain the master PC configuration images for all the various makes and models of PCs used on campus. Protects and preserves user data while imaging.
• Provides support to the helpdesk, including weekend rotational on-call support. Responds to calls / tickets in our helpdesk ticketing system regarding issues for the PC equipment or software. May provide limited direction for the part-time / temporary computer technicians and assists them with the daily maintenance, repair, and installation of computer equipment.
• Installs and maintains various workgroup network devices (switches, hubs, and cabling) Assist with the deployment and installation of local campus and extension campus wireless access points.
• Participates in the support of customers when using cloud services or on premise infrastructure, such as maintenance of Active Directory accounts, Office 365, multi-factor authentication, or back-up of PCs.
• Provides support for other departments with IT needs during college events such as Enrollment Services and Tech Fairs, testing new IT services being implemented within the college, helping to deploy new technology campus wide, or assisting the inventory clerk in tracking computer inventory.
• Performs other duties as required.

Minimum and Additional Requirements

Preferred Qualifications

Additional Comments

Applicants indicating degree(s) on the application may be required to provide unofficial copies of transcripts in the application process and official transcript upon hire.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note : The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

What is your highest level of education?

02

Which of the following best describes your professional experience in an IT PC support position?

03

Please list any IT certifications you have earned (e.g. MCSE, Network +, A+).

Required Question