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Temporary Cashier/Stock Support Associate
Temporary Cashier/Stock Support AssociateCoach • Castle Rock, CO, US
Temporary Cashier / Stock Support Associate

Temporary Cashier / Stock Support Associate

Coach • Castle Rock, CO, US
13 hours ago
Job type
  • Full-time
Job description

Overview

Temporary Support Associate role at Coach.

Coach is a global fashion house founded in New York in 1941 and is part of the Tapestry portfolio. We are committed to innovation and inclusion.

Responsibilities

  • Cash Wrap : greet the customer with a smile and eye contact, offer your name, interact genuinely, read cues to determine customer needs, conduct email / name capture where permitted by law, maintain accuracy when operating POS, maintain cash wrap organization and cleanliness, suggest add-ons and sell gift cards, maintain cash and POS media in compliance with Coach policy, create lasting impressions by thanking customers and encouraging return, represent the Coach brand appropriately.
  • Stockroom / Warehouse : receive shipments and transfers, notify Store Management when new product arrives, scan cartons / transfers verifying store information, communicate discrepancies, process shipments / transfers according to Coach standards and timeframes, organize and clean stock room daily (including offsite / remote warehouses as applicable), shift / organize product in the stockroom, manage stock levels in back-of-house and sales floor, perform regular cycle counts, participate in store physical inventory counts, maintain Loss Prevention standards.
  • Sales Floor : regularly analyze replenishment needs, replenish sales floor / assigned zone, respond to sell-through with visual merchandising needs, support sales floor activities as directed, communicate price points / features / stock availability to customers, respond to customer requests confidently and partner with sales team or Store Management when needed, uphold housekeeping standards.

Competencies

  • Drive For Results : consistently exceeds goals; bottom-line oriented; pushes self and others for results.
  • Customer Focus : meets expectations of internal and external customers; builds trust and relationships.
  • Creativity : generates new and unique ideas; makes connections among ideas.
  • Interpersonal Savvy : relates well to all kinds of people; builds rapport; uses diplomacy and tact.
  • Learning on The Fly : learns quickly, open to change, analyzes successes and failures to improve.
  • Perseverance : energetic and determined to finish tasks.
  • Dealing with Ambiguity : copes with change and can act without total information.
  • Qualifications / Additional Requirements

  • Experience : 1-3 years of retail experience (cashier / stock / sales), preferably in luxury retail; knowledge of fashion trends and competition.
  • Education : High school diploma or equivalent; college degree preferred.
  • Technical : Knowledge of cash register systems, basic computer skills (iPad / laptop, Mobile POS, Internet), walkie talkie, read price and product release sheets.
  • Physical : fast-paced work ability; effective communication with customers and team; ability to maneuver on the sales floor and stock room; capable of climbing, bending, kneeling; capable of lifting up to 25 pounds frequently and up to 50 pounds to process shipments / transfers.
  • Schedule : flexible availability including nights, weekends, and holidays with high retail traffic.
  • Note : This document is a sample of duties and is not exhaustive. Tapestry, Inc. is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications related to the position and are made without regard to protected characteristics as defined by applicable law. Visit Coach at www.coach.com.

    Our Competencies for All Employees

  • Courage
  • Creativity
  • Customer Focus
  • Dealing with Ambiguity
  • Drive for Results
  • Interpersonal Savvy
  • Learning on the Fly
  • All rights reserved to describe the listed competencies as per the original document.
  • Our company offers benefits including health coverage, life and disability insurance, 401(k), and paid time off. Additional compensation may include product discounts and incentive pay.

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    Temporary Associate • Castle Rock, CO, US