Network Operation Engineer - based in Taylor, MI

Company Overview

Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties.

With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties.

Job Summary

Take the lead in the project staging process, operating independently to design and prepare network hardware and software infrastructure for project installations. Mentor other team members, working cross functionally as appropriate and support efforts to perform knowledge transfer activities to expand the staging, product, and sales engineering team specialization.

Successful completion of a bachelor’s degree and six years of customer-facing experience in a similar role, with a preference to have experience in the hospitality sector. Must be skilled in configuring and troubleshooting : LAN / WAN and digital switching technologies, software, hardware and servers, routers, modems, wireless, TCP / IP and QoS hardware and software. Must be well-versed in secure network operations practice and theory, with demonstrated knowledge and application to troubleshoot and diagnose computer hardware and software issues, networking, and VoIP equipment.

This is an exempt role and is a member of the Project Management, Full Tech Department reporting directly to the Director, Technology Solutions with a work location of Taylor, MI.

Allbridge is currently operating under a hybrid work model, allowing colleagues the opportunity to connect with others in person and the flexibility to work remotely.  For some business groups and positions, job function requirements may require more time at the primary work location, while greater flexibility may be in place for others.

Essential Job Functions and Responsibilities

• Serve as primary remote / onsite (as needed) engineer for any Building System / Managed Services (BOH) type projects.

Serve as a lead for staging and training others on  Building System / Managed Services staging best practices.

Position must reside and be based out of the Detroit Warehouse location.

This position would also be available; as time permits; to also provide back up support for the Building Systems / Managed Services (BOH) Tech Support team if there are spikes in support needs.

Required Qualifications

Workplace Benefits We Offer

In addition to earnings and other incentives, Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes :

Equal Opportunity Employer Statement :

Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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