Bodily Injury Claims Representative I

Bodily Injury Claims Representative

Play an integral role in driving success, being a part of a passionate team, working directly from the comfort of your own home. We value your expertise and passion, and aim to create a supportive atmosphere that encourages personal and professional growth. We pride ourselves on being a leading company in our industry, known for our stability, reliability, and commitment to excellence. At Traders Insurance, we value employee empowerment, open communication, and the ability to make a difference. Join us today to enjoy a multitude of opportunities for learning, development, and advancement.

The Bodily Injury Claims Representative position is primarily responsible for the handling of bodily injury and associated property damage claims that result from an automobile accident. The role requires a basic level of technical expertise along with sufficient problem solving and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems and we ask that you be willing to work hard in a fast-paced and ever-changing environment. It is also expected this person exhibit strong interpersonal skills with other team members, while providing strong contributions to overall company and claims department success.

Responsibilities

• Primarily investigates and handles bodily injury claims along with associated property damage claims, including questions of coverage, liability, and damages, of moderate to high complexity.
• Ability to deliver superior customer service through strong verbal and written communication skills.
• Interviews customers, claimants, and witnesses.
• Helps determine coverage and liability (who's at fault for the damages).
• Partners with appraisers / estimators to manage vehicle repairs.
• Sets timely, adequate reserves in compliance with the company reserving philosophy.
• Negotiates with customers and other insurance carriers.
• Demonstrates ownership attitude with the ability to be analytical and make accurate decisions.
• Personal computer literate with proficiency in the use of Word and Excel.
• Ensures all operations are consistent with the stated mission and direction set forth by Traders.
• All other duties as assigned.

Qualifications

Compensation is commensurate with experience. Traders employees also benefit from :

Traders is an Equal Opportunity Employer.