Job Description
Job Description
Mitigation Manager
A rapidly expanding service-based company is seeking an experienced Mitigation Manager to oversee and coordinate our damage mitigation operations. This leadership position operates in a fast-paced, dynamic environment where your expertise will be essential in driving operational efficiency, ensuring top-tier service delivery, and fostering the growth and success of your team."
We are looking for a strong, hands-on leader who thrives in an environment where no two days are the same, and who is passionate about delivering exceptional service to customers during challenging times. The right candidate will have a solid background in construction, with the ability to jump in on-site when needed, direct crews in the field, and ensure projects are executed to the highest craftsmanship standards.
Position Overview
The Mitigation Manager will be responsible for supervising and guiding a team of technicians in responding to property damage caused by water or mold. This role requires a proven ability to manage operations efficiently, ensure compliance with safety and quality standards, and maintain excellent customer relations. A strong knowledge of construction practices, and jobsite safety protocols is essential. The ideal candidate will be proactive, detail-oriented, and highly skilled in both technical and leadership aspects of mitigation work.
Key Responsibilities
- Lead, motivate, and coach the mitigation team to ensure top-tier performance and customer satisfaction.
- Oversee the day-to-day operations of mitigation projects from start to finish, ensuring timely completion.
- Actively participate in on-site inspections, ensuring proper construction methods are applied.
- Develop and implement workflow processes that maximize efficiency while upholding safety and quality standards.
- Monitor job progress, resolve issues promptly, and ensure that all work meets established timelines and customer expectations.
- Participate in hiring, onboarding, and training of new team members.
- Collaborate closely with other department managers to coordinate resources and maintain seamless job execution.
- Provide ongoing performance evaluations and feedback to team members.
- Oversee inventory control and ensure equipment is properly maintained and available.
- Be available for operational support during emergencies, including after-hours when needed.
- Ensure compliance with OSHA and other jobsite safety regulations.
- Read and interpret construction plans, scopes of work, and project documentation.
Qualifications
Bachelor’s degree or equivalent work experience required.2–5 years of management experience in construction, or a related field.Prior experience in the mitigation and restoration industry is highly preferred.Hands-on construction experience strongly preferred.Strong understanding of financial reporting, job costing, and resource allocation.Demonstrated leadership skillsExcellent problem-solving abilities, communication skills, and attention to detail.Ability to manage multiple priorities in a fast-paced environment.Bilingual in English and Spanish a plus.Personal Attributes
High energy and a positive, motivating presence.Integrity and professionalism in all aspects of work.Strong time management and organizational skills.A customer-first mindset with the ability to remain calm under pressure.Hands-on leadership style with the willingness to be in the field alongside the team.Benefits
Medical, Dental, and Vision InsurancePaid Time Off (PTO)401(k) with company matchLife InsuranceShort-term and long-term disability coverageIf you are a dedicated leader with a passion for construction, and helping others during times of need, we encourage you to apply for this exciting opportunity.