IT Tech Specialist
NSIT SolutionsLos Angeles, CA, United States21 hours ago
Job type
- Full-time
Job descriptionSupport SAP-related issues (access, printing, basic error resolution). Troubleshoot POS hardware including printers, scanners, and payment terminals. Ensure stable wired and wireless network connectivity. Assist with basic network troubleshooting and escalation as needed. Maintain IT asset inventory and accurate documentation. Support onboarding and offboarding (hardware setup, accounts, access). Manage and respond to helpdesk tickets, escalating when necessary. Coordinate with vendors for equipment repairs or service. Bilingual in Korean and English . 2+ years of IT support experience, preferably in mixed office / retail settings. Experience with Windows OS, macOS, Apple iOS, Microsoft 365, and basic networking. Familiarity with remote support tools, imaging software, and ticketing systems. Ability to lift / move IT equipment (up to 50 lbs). Strong communication, customer service orientation, and problem-solving abilities. Available for onsite support at both office and retail locations. BS / BA in Computer Science or related field. Experience with SAP and POS troubleshooting (preferred but not required ). CompTIA A+, Network+, or equivalent certifications. SAP Support Windows OS & macOS Apple iOS Microsoft 365 Ticketing Systems Basic Networking Hardware Troubleshooting
Job Title : IT Tech Specialist
Location : Los Angeles, CA (Onsite)
Schedule : Monday-Friday, 9 AM-5 PM PST
Type : Full-time, Onsite
Hours per Week : 40
Start & End Dates : Tentative
Summary
We are seeking an onsite Bilingual IT Tech Specialist to support both office employees and retail store teams. This role requires hands-on technical support across hardware, software, networking, SAP, and point-of-sale (POS) systems. The ideal candidate is customer-focused, resourceful, and capable of troubleshooting in a fast-paced, mixed office / retail environment.
Responsibilities
Technical Support
- Provide day-to-day IT support for office and retail staff.
- Troubleshoot desktops, laptops, printers, mobile devices, and POS terminals.
- Set up and configure new equipment (PCs, monitors, scanners, registers, etc.).
- Install software, perform OS updates, and apply security patches.
Systems & Applications
Networking
IT Operations
Requirements
Minimum Qualifications
Preferred Qualifications
Skills
Work Details
Job Title : IT Tech Specialist
Work Type : Onsite
Work Location : Los Angeles, CA
Timezone : PST - Pacific Time
Skills :
NETWORKING,SAP,WINDOWS OS,MacOS,Apple,Apple IOS,Microsfot 365,Support Tickets
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It Specialist • Los Angeles, CA, United States
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