Talent.com
Insight Hospital and Medical Center
CLINICAL INTAKE COORDINATORInsight Hospital and Medical Center • Chicago, IL
CLINICAL INTAKE COORDINATOR

CLINICAL INTAKE COORDINATOR

Insight Hospital and Medical Center • Chicago, IL
30+ days ago
Job type
  • Full-time
Job description
WE ARE INSIGHT:
At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!

GENERAL SUMMARY:
The Registered Professional Nurse uses critical thinking skills, professional judgement and leadership to anticipate, plan, direct and evaluate the care of the patients provided by a team of ancillary personnel and serves as a resource in a specific specialty area.
The Intake Coordinator is a Registered Nurse on the Behavioral Health Team who provides screening, case disposition and referrals for incoming telephone calls, walk-in inquiries about service and inquiries from within Insight Hospital and Medical Center. The position requires competent, independent decision making as well as collaboration with other disciplines and outside agencies to determine and obtain the most appropriate level of psychiatric care.
The Intake Coordinator administratively reports to the Director of the Behavioral Health and executes responsibilities under the supervision of the Department of Psychiatry Chairperson. In performance of all duties, the Registered Nurse-Intake Coordinator complies with the Illinois Mental Health & Developmental Disabilities Code, hospital policies, procedures and by-laws and reflects the philosophy, mission and values of the institution.

These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

Duties and Responsibilities:
60 % of Time Spent
Screening, Assessment and Referral: Screens incoming telephone calls to identify service request, urgency of need, patient resources and appropriateness of Insight Behavioral Health as a provider and level of care required. Refers to other levels of care in Behavioral Health Services when appropriate.

Provides resources, contact information and active linkage, when possible, for needed services not provided by Insight Behavioral Health Services.
Coordinates with partnering facilities to screen clinical charts with complex medical information, and assesses patient appropriateness for transfer into hospital

Nursing Care:
30% of Time Spent
  • Uses the nursing process, critical thinking skills, professional judgment, and the attributes of Careful Nursing to provide care for an assigned population of patients, assesses patient needs to determine care requirements.
  • Plans care and delegates tasks to ancillary personnel based on patient assessment
  • Demonstrates critical thinking and problem-solving skills independently.
  • Synthesizes information and resources to care for complex, higher acuity patients.
  • Completes designated unit specific competencies.
  • Completes at least 16 hours of continuing education, 30% in addition to mandatory in-service requirements, within the last year that is specific to daily clinical practice.
  • Participates in interdisciplinary rounds and facilitates discharge planning and patient education.
  • Assures high levels of quality of care through compliance
  • with regulatory standards, reference to current research related to patient care outcome and participation in the data collection and analysis process of ongoing quality monitoring.
  • Assists with admission and discharges to maintain the quality operations of inpatient behavioral health.

5% of Time Spent
  • Assures high levels of quality of care through compliance with regulatory standards, reference to current research related to patient care outcome and participation in the data collection and analysis process of ongoing quality monitoring.

Additional Duties and Responsibilities:
5% of Time
  • Ensures that care is provided for all patients utilizing the attributes of Careful Nursing.
  • Trustworthy collaboration
  • Health education
  • Perfect skill in fostering safety and comfort
  • Participatory – authoritative management
  • Carries out other duties related to patient care and unit operations as assigned.

JOB SPECIFICATIONS

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge:
  • in the State of Illinois required
  • Two years of behavioral health experience preferred.
  • Crisis Intervention training required within 90 Days of Hire -BLS Certified
  • Minimum of one year of clinical experience working on an inpatient behavioral health unit and/or related service line
  • -Knowledge of major mental disorders across the age continuum and levels of care.
  • -Understanding of the complexities of
  • Understanding of developmental norms across the age continuum and ability to apply age-appropriate expectations when engaging patients/families to obtain relevant history and current level of functioning.
  • Knowledge of substance abuse and dependency disorders across the age continuum and levels of care.

Skills:
  • Functional status screening skills to select the appropriate intensity of care or level of intervention required.
  • Competence in the use of the electronic medical record to document and retrieve pertinent patient information and generate required reports.
  • Excellent interpersonal skills necessary to engage patients and families in the screening process and to develop collegial relationships with professionals within and outside of the organization.
  • Communication skills to clearly and concisely transmit the essential referral information to clinicians regarding intake requests.
  • Abilities:
  • Ability to prioritize work assignments, organize and track intake flow, meet turnaround time for call return and submit required reports.
Benefits available for all qualified employees:
  • Paid Sick Time - effective 90 days after employment
  • Paid Vacation Time - effective 90 days after employment
  • Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
  • Short and long-term disability and basic life insurance - after 30 days of employment

Create a job alert for this search

CLINICAL INTAKE COORDINATOR • Chicago, IL

Similar jobs

Clinical Coordinator

Davita Inc.South Holland, Illinois, United States
Full-time

La Salle Street, South Holland, Illinois, 60473-1299, United States of America.DaVita is hiring a Clinical Coordinator to lead outpatient dialysis care for patients with end-stage renal disease.In ... Show more

 • Promoted

CILA QIDP

Covenant Ability Network of IllinoisOak Forest, IL, United States
Full-time +1

Reports to: Executive Director.Full Time Exempt Benefits: Eligible.The purpose of this position is to oversee the planning, development, coordination, monitoring, evaluation and compliance of all p... Show more

 • Promoted

Care Coordinator, RN Field Based

HumanaHammond, IN, United States
Full-time

Become a part of our caring community.Humana Healthy Horizons in Indiana is seeking a Care Coordinator 2 (Field Care Manager 2) who assesses and evaluates member's needs and requirements to achieve... Show more

 • Promoted

MDS Coordinator

Aperion CareChicago, IL, United States
Full-time

SIGN-ON BONUS SUBJECT TO TERMS AND CONDITIONS, AND MUST MEET MINIMUM HOURS WORKED REQUIREMENT).The MDS Coordinator is responsible for the accurate and timely completion of all Medicare/Medicaid cas... Show more

 • Promoted

LPN High-Risk Care Coordinator — Impactful Outreach

Oasis Health Partners®Chicago, Illinois, United States
Full-time

Oasis Health Partners is seeking a High-Risk Care Coordinator in Chicago, Illinois.In this role, you will engage with high-risk patients via phone and text to provide ongoing clinical support and m... Show more

 • Promoted • New!

Care Coordinator - Floater

McDermott CenterChicago, IL, United States
Full-time

The Floater Care Coordinator will work closely with the medical providers and care coordination team to provide individualized and evidence-based substance use recovery services to patients identif... Show more

 • Promoted

Clinical Manager, IL New Chicago, IL

InhometherapyChicago, Illinois, United States
Full-time

Purpose For patients, therapists, and agencies to rise together.Who we are We are the rehab partner of choice for national home health providers.Our community of therapists deliver exceptional care... Show more

 • Promoted

Clinical Assessment Coordinator (Hybrid Remote - Greater Chicago Area)

MaximusChicago, IL, United States
Remote
Full-time

General informationJob Posting Title Clinical Assessment Coordinator (Hybrid Remote - Greater Chicago Area) Date Monday, October 6, 2025 City Chicago State IL Country United States Working time Ful... Show more

 • Promoted

MDS Coordinator

THRYVE of South HollandSouth Holland, Illinois
Full-time
Quick Apply

THRYVE Healthcare, a leading healthcare organization, is seeking a highly skilled and dedicated MDS Coordinator to join our team.As an integral member of our clinical staff, the MDS Coordinator wil... Show more

ACT Clinician - Chicago, IL

Skywalk GroupChicago, IL, United States
Full-time

Work with Purpose, Serve with Compassion.ACT Clinician Needed - Full-time, Flexible Hours!.This is full-time, first-shift position with flexible hours Monday - Friday.This role uses community-based... Show more

 • Promoted

HRDI Clinical Supervisor ACT

Friend HealthChicago, IL, US
$50,000.00 yearly
Full-time
Quick Apply

A full-time Clinical Supervisor who, in addition to administrative duties, provides direct services at least 25% of the time.A Master’s Licensed Social Worker (LSW) or Licensed Professional C... Show more

Bilingual Care Coordinator - Pathways to Success

Pillars Community HealthBerwyn, Illinois, United States
Full-time

Pillars Community Health is hiring a Care Coordinator in Berwyn, IL to ensure continuity of care for children and families enrolled in the HealthChoice Pathways to Success program.The ideal candida... Show more

 • Promoted

RN - Clinical Coordinator

Gift of Hope Organ & Tissue Donor NetworkChicago, IL, United States
Full-time

Responsible for managing daily referral activity, both through new and ongoing referrals; responsible for timely referral response, assessment, and evaluation of potential organ donors; collaborate... Show more

 • Promoted

Lasik Patient Care Coordinator - Lincoln Park / Downtown Chicago, IL

LCA-Vision Inc.Chicago, IL, United States
Full-time

We are Growing! Join us at LasikPlus, LVI & TLC!.Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalm... Show more

 • Promoted

RCM coordinator (home health billing and coding)

Pointwest-North AmericaChicago, IL, United States
Full-time

RCM coordinator (home health billing and coding).RCM Coordinator (Home Health Billing & Coding) – Remote (US-Based).Revenue Cycle Management (RCM) Coordinator.Home Health medical billing and coding... Show more

 • Promoted

Clinical Research Coordinator I

Ann & Robert H. Lurie Children's Hospital of ChicagoChicago, Illinois, United States
Full-time +1

Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design.As the ... Show more

 • Promoted • New!

Coordinator Cardiopulmonary Rehab

Advocate Health CareHazel Crest, IL, United States
Full-time

Cardiopulmonary Rehabilitation Manager.To coordinate and direct the Cardiopulmonary Rehabilitation Department to ensure the provision of cost-effective quality patient care.Supervision and developm... Show more

 • Promoted

Perinatal Health Hotline Coordinator

Solve IT Strategies, Inc.Chicago, Illinois, United States
Full-time

A public health consulting firm in Chicago is seeking a motivated individual to serve as a Hotline and Warmline responder.Responsibilities include triaging calls, conducting follow-up on perinatal ... Show more

 • Promoted • New!

Treatment Coordinator

Smile PartnersChicago, IL, United States
Full-time

Now Hiring: Full-Time Treatment Coordinator.Perfect Smiles Beverly | Chicago, IL.Perfect Smiles Beverly is growing! We're looking for a dedicated.For over 20 years, Perfect Smiles has built strong ... Show more

 • Promoted

MDS Coordinator

American Medical AssociatesMidlothian, IL, United States
Full-time

Salary: $65K - $80K; Based on experience.Requirements of the MDS Coordinator-Nursing Home:.Current license as Registered Nurse (RN) in the State of Illinois.Prior MDS experience gained in skilled n... Show more