Field Service Engineer II (Electron Microscopy) (REMOTE - SLC)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Cleanroom : no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Division

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.

How You Will Make an Impact : Field Service Engineers provide technical support and assistance, ensuring the efficient performance of equipment and systems, e.g. Metrios 6 (S)TEM () , Helios 5 DualBeam () , etc. You will work directly with customers to address their needs, ensuring customer satisfaction and product efficiency.

Key Responsibilities :

Manage and complete more complex service tasks independently.

Ensure compliance with safety and regulatory standards.

Ensure accurate and detailed service reports are generated.

Provide expertise and recommendations on technical issues.

Collaborate with clients to understand their needs and tailor solutions.

Offer technical training support to Field Service Engineer I.

Participate in work schedules creation with colleagues and / or management.

Provide sales leads and feedback to support teams.

Territory :

• up to 50% mix travel within Salt Lake City metropolitan area and domestic

Minimum Education

Minimum Experience

Knowledge, Skills, Abilities

Analytical troubleshooting and problem-solving abilities.

Interest in technology and IT trends.

Knowledge of electron microscopes is an advantage.

Physical Requirements / Work Environment

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.