Global Account Director

At Forrester, we’re trusted to work on trailblazing, mission‑critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role

The Account Director is a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual pursues growth opportunities by engaging with senior leaders and executives for Forrester’s existing accounts composed of Fortune‑class companies. With a transparent, repeatable consultative sales process, the role achieves impactful outcomes by creating and orchestrating account penetration strategies. The Account Director anticipates client needs, understands what drives their success, challenges them to think differently, and provides highly valued business insights to enable clients to win, service and retain customers. Along the way, the Account Director will enjoy the opportunity to drive professional and financial growth.

Job Responsibilities

• Partner with senior management (director, C‑level) clients as a trusted business advisor by leveraging the company’s research on emerging technologies and customer experience.
• Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions.
• Maintain the minimum weekly / daily metrics and ensure quota is met.
• Produce accurate and timely forecasts.
• Uncover key business initiatives and engage new cross‑functional buying centers.
• Develop sales opportunities to increase contract value and customer retention.
• Maintain and build relationships with executive‑level contacts to understand their business needs and identify new opportunities.
• Develop a complete understanding of the company’s products and services portfolio to align appropriate solutions with client needs.

Skills & Competencies

Job Requirements

Compensation

Base salary range : $144,000 – $216,000. Bonus target : 66.67% of base salary. For employees based in Washington State, see Forrester Employee Bonus plan. Benefits include competitive health, dental, vision, and retirement plans.

Application deadline : November 30, 2025.

EEO Statement

Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.

Benefits and Culture

We are a network of knowledge and experience leading to richer, fuller careers. We support learning and growth, giving you the tools, support and runway you need to go far. We’re here beside you every step of the way.

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