Community Manager Job at BRG Apartments in Hamilton

BRG Realty Group, LLC is an award-winning owner and operator of apartment communities in Ohio, Kentucky and Indiana. The company currently has 50 communities comprised of 8,398 apartment homes. The company’s mission is to create and maintain quality communities through innovative management by consistently delivering reliable services to our residents, associates and business partners… and we care!

Overview

Job Description

Job Purpose : The Community Manager’s responsibility is the day-to-day management of their assigned apartment community including the leasing and maintenance operations. The Community Manager must be a team leader who, while working closely with the Portfolio Manager, uses industry knowledge and professionalism in order to maintain the highest level of occupancy possible at the apartment community.

Responsibilities

• Regularly supervises at least two employees
• Responsible for maintaining satisfactory occupancy and collection levels
• Responsible for maintaining excellent resident relations
• Resolve resident concerns and ensure customer satisfaction
• Enforcement of lease agreements and community rules and regulations
• Responsible for monitoring and overseeing maintenance related activities
• Responsible for rent collection (including notifying residents and developing payment plans), posting rent payments and making bank deposits
• Assist in the preparation of annual operating and capital budgets
• Ensure that a daily inspection of model and vacant target apartments is completed and assists in maintaining curb appeal and amenities in proper order
• Review property performance with the Portfolio Manager as necessary
• Monitor property to budget daily
• Approve all property expenditures daily and issue purchase orders
• Deliver eviction notices
• Represent the Company in eviction court when needed
• Manage, lead, and motivate leasing and maintenance staff
• Assist in maintaining market survey data
• Monitor online marketing to ensure that unit availability, pricing and any specials are current
• Responsible for resident relation and retention programs
• Responsible for ensuring that incoming telephone calls are answered, messages are handled accordingly and all leads are entered into Yardi and followed up on in a timely manner
• Inspect apartments for move-in readiness
• Inspect apartments upon move-out and prepare move-out paperwork
• Demonstrate and maintain a working knowledge of fair housing laws and rules and regulations concerning apartment leasing and management
• Help keep office orderly between professional cleanings
• Responsible for ensuring that all company documents (example : resident forms and letters, work orders, etc.) are appropriately filed and maintained
• All other duties as assigned

Performance factors

Qualifications

Benefits

Job details

Reference : Cincinnati, OH postings in the vicinity are for informational purposes.

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