- Scan paper personnel files and upload digital copies to specified location (60-75% of job). The majority of the time, the employee will be working alone / independently in an office environment.
- Respond to ad hoc unemployment claims on behalf of the Company
- Respond to requests for employee records and files from the Legal department
- Correspond with HR Business Partners, Security staff and others to gather data and respond to unemployment claims and legal requests
- Process fitness reimbursement requests made by employees, following standard work
- Other similar duties as assigned
Required Skills :
- High school diploma or equivalent is required; college degree not required
- At least 1 year of experience filing, collating, or processing confidential paperwork or similar tasks
- Ability to follow rigid rules for document handling and confidentiality
- Professional communication skills
- Ability to consistently follow standard work and training related to document processing, unemployment claims, legal requests, etc.
- Ability to work independently with little oversight, following standard work procedures
- Reliable transportation
Desired Skills :
- 2 or more years of experience filing, collating, or processing confidential paperwork or similar tasks
- Prior experience in the legal or human resources professions, or in state / local government handling confidential files
- Proven ability to efficiently process large volumes of paperwork consistently and with high accuracy
- At least 1 year of prior experience responding to unemployment claims and experience gathering data to respond to legal requests
- Critical thinking skills; not afraid to ask management for help, if needed
Skills : Category Name Required Importance Experience Soft Skills Communication Skills No 3 1 - 2 Years Software Skills Data Entry Basic Yes 2 < 1 Year Technical Skills Data Entry Yes 1 < 1 Year Technical Skills Telecommunications No 4 1 - 2 Years
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