Talent.com
Manager of Clinical Operations (RN) - Hybrid in Phoenix, AZ
Manager of Clinical Operations (RN) - Hybrid in Phoenix, AZClarest Health • Phoenix, AZ, US
Manager of Clinical Operations (RN) - Hybrid in Phoenix, AZ

Manager of Clinical Operations (RN) - Hybrid in Phoenix, AZ

Clarest Health • Phoenix, AZ, US
3 days ago
Job type
  • Full-time
Job description

Description

At Clarest Health, we are dedicated to transforming patient care by providing innovative and efficient pharmacy services to healthcare facilities. Our commitment to excellence ensures that our automated dispensing solutions streamline medication management, improve patient outcomes, and enhance the overall efficiency of healthcare operations. As a part of the Clarest Health team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

The  Manager of Clinical Operatio ns leads the execution of Clarest Health’s medication therapy management (MTM) interview services. As a peer to the Director of Call Center Operations and Manager of Pharmacy Operations, this position plays a critical role in cross-functional coordination and service delivery optimization. This role does not perform direct patient care. It is responsible for clinical oversight, quality monitoring, and coaching of LPN-led patient interactions, ensuring adherence to regulatory standards, clinical protocols, and escalation procedures.

Location : Phoenix, Arizona

Salary : $105,000 - $115,000 annual compensation (Exempt)

Schedule : Monday – Friday : 9AM – 5PM EST Hybrid

What We Offer :

  • Comprehensive Medical, Dental and Vision Insurance (as low as $13.33 / pay)
  • Paid Time Off
  • Free Virtual Care – Telemedicine
  • 401k with company match
  • Closed-door Pharmacy - No more face-to-face meetings with customers (keep or remove depending on role)
  • Referral Bonuses
  • Life Insurance
  • Make a difference in the lives of others!
  • We are growing and that means more opportunities

Key Responsibilities :

Clinical Leadership

  • Serve as the clinical authority and strategic lead for MTM interview operations.
  • Maintain current clinical knowledge and oversee execution of Comprehensive Medication Reviews (CMRs).
  • Ensure adherence to HIPAA, CMS, and internal privacy / security protocols.
  • Own policy development and continuous improvement for interview workflows.
  • Collaborate with Pharmacy and Call Center leadership to drive integrated care delivery.
  • Lead initiatives to improve STAR ratings, patient satisfaction, and CMS audit readiness.
  • Team Leadership and Oversight

  • Directly manage LPN Nurse Supervisors and LPN Clinical Interviewers.
  • Set clinical performance expectations, provide direction, and ensure alignment with enterprise goals.
  • Build leadership capability within the Nurse Supervisor cohort through coaching, development planning, and succession readiness.
  • Partner with the Director of Call Center Operations on staffing and scheduling coordination
  • Performance and Compliance

  • Monitor and report on team-level KPIs (e.g., utilization, CMR completion, call quality).
  • Lead quality audits and compliance reviews in partnership with internal stakeholders.
  • Ensure clinical documentation and patient interactions meet regulatory and internal standards.
  • Qualifications :

  • Bachelor of Science in Nursing (BSN) with active AZ RN license in good standing (required).
  • Master’s degree in Nursing, Healthcare Administration, or related field (preferred).
  • Minimum 3 years of clinical experience in nursing, pharmacy, or healthcare setting.
  • Minimum 3-5 years of progressive leadership experience, including direct supervision of clinical teams.
  • Experience in MTM or medication management programs strongly preferred.
  • Proven success leading remote or distributed teams in a healthcare or call center environment.
  • Skills + Abilities :

  • Experience in MTM or medication management programs strongly preferred.
  • Proven success leading remote or distributed teams in a healthcare or call center environment.
  • Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.

    Create a job alert for this search

    Operation Manager • Phoenix, AZ, US

    Related jobs
    Licensed Mental Health Therapist

    Licensed Mental Health Therapist

    LifeStance Health • Maricopa, AZ, US
    Full-time +1
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist (PT) - $2,189 per week in Maricopa, AZ

    Travel Physical Therapist (PT) - $2,189 per week in Maricopa, AZ

    AlliedTravelCareers • Maricopa, AZ, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Physical Therapist (PT) in Maricopa, Arizona, 85139!. A facility in Maricopa, AZ is seeking its next amazing PT (Physical Th...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Director - Residential Services

    Clinical Director - Residential Services

    Scion Staffing • Phoenix, AZ, US
    Permanent +1
    Scion Staffing has been engaged to conduct a search for a Clinical Director.The Clinical Director will oversee the delivery of high-quality, trauma-informed behavioral health services across three ...Show more
    Last updated: 30+ days ago • Promoted
    Director, Clinical Operations

    Director, Clinical Operations

    Confidential • Phoenix, AZ, United States
    Full-time
    The Director, Clinical Operations will be responsible for overseeing operational planning activities, collaborating with cross functional teams, and managing and resolve study conduct issues.Medica...Show more
    Last updated: 30+ days ago • Promoted
    Outpatient Rehabilitation Director - SWAN Rehab Phoenix, AZ

    Outpatient Rehabilitation Director - SWAN Rehab Phoenix, AZ

    BrightSpring Health Services • Phoenix, AZ, United States
    Full-time
    Rehab Without Walls Neuro Rehabilitation.Rehab Without Walls® Neuro Rehabilitation is committed to transforming lives for individuals with neurological and complex orthopedic conditions through inn...Show more
    Last updated: 4 days ago • Promoted
    Accounting Manager

    Accounting Manager

    Vaco by Highspring • Maricopa, Arizona, United States
    Permanent
    Tempe, AZ (4 days onsite, 1 day remote).Vaco has partnered with a prestigious company seeking an Accounting Manager to join their team. This role offers a flexible work environment, strong growth po...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Case Manager - $2,368 to $2,441 per week in Tuba City, AZ

    Travel Nurse RN - Case Manager - $2,368 to $2,441 per week in Tuba City, AZ

    TravelNurseSource • Phoenix, Arizona, US
    Full-time
    TravelNurseSource is working with Pioneer Healthcare Services to find a qualified Case Manager RN in Tuba City, Arizona, 86045!. If you want to make a significant impact as a.Registered Nurse - Case...Show more
    Last updated: 30+ days ago • Promoted
    Ob / Gyn Positions | NW Phoenix & Gilbert Arizona

    Ob / Gyn Positions | NW Phoenix & Gilbert Arizona

    HonorHealth • Phoenix, US
    Full-time
    Ob / Gyn Positions | NW Phoenix & Gilbert Arizona.Academic and Non-Academic Track positions.Optional Clerkship & Residency Director Path. Sonoran Crossing Medical Center.TSMC tech campus in th...Show more
    Last updated: 29 days ago • Promoted
    Senior Oncology Account Manager - Arizona & New Mexico

    Senior Oncology Account Manager - Arizona & New Mexico

    Jazz Pharmaceuticals • Phoenix, AZ, US
    Full-time
    If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to \ntransform the lives of patients and...Show more
    Last updated: 16 hours ago • Promoted • New!
    Neuroscience Account Manager - Psychiatry - Phoenix East, AZ

    Neuroscience Account Manager - Psychiatry - Phoenix East, AZ

    Lundbeck • Phoenix, AZ, United States
    Full-time
    Territory : Phoenix East, AZ - Neuroscience - Psychiatry.Target cities for territory are Phoenix and Scottsdale - will consider candidates who live within 40 miles of territory boundaries with acces...Show more
    Last updated: 1 day ago • Promoted
    RN Clinical Manager

    RN Clinical Manager

    Inspired Homecare of Arizona • Tempe, AZ, United States
    Full-time
    Job Posting : Clinical Manager - Home Health Care.Location : 2421 E Southern Ave Suite #8 Tempe, AZ 85282.About Inspired Home Health Care. At Inspired Home Health Care, our mission is to deliver compa...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Regional Manager (RM)

    Clinical Regional Manager (RM)

    Syneos Health / inVentiv Health Commercial LLC • Phoenix, AZ, United States
    Full-time
    There's one thing you do that's exceptional : lead.You formulate a plan and empower your team to provide clinical expertise to health care providers helping them to improve patient outcomes.Your cap...Show more
    Last updated: 30+ days ago • Promoted
    Clinician - 27th Ave

    Clinician - 27th Ave

    Terros • Phoenix, AZ, United States
    Full-time
    Terros Health is pleased to share an exciting and rewarding opportunity for a.Reporting to the Clinical Site Manager, the ideal individual is flexible, compassionate and professional.If you enjoy w...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Regulatory RN - Health Services Clinical Team - Arizona Remote

    Clinical Regulatory RN - Health Services Clinical Team - Arizona Remote

    UnitedHealth Group • Phoenix, AZ, United States
    Full-time
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...Show more
    Last updated: 5 days ago • Promoted
    Field Service Technician II

    Field Service Technician II

    Canon U.S.A., Inc. • Scottsdale, Arizona, United States, 85250
    Full-time
    Quick Apply
    Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge. If so, Canon USA, an innovator of technology, solutions, ...Show more
    Last updated: 30+ days ago • Promoted
    Travel PCU RN in Glendale, Arizona

    Travel PCU RN in Glendale, Arizona

    Gifted Healthcare • Carefree, AZ, US
    Full-time
    Responsibilities Progressive Care Unit RNs (PCU RNs) care for patients who need close monitoring and frequent assessment but aren't unstable enough to require ICU care. PCU RNs use computer equipmen...Show more
    Last updated: 1 hour ago • Promoted • New!
    Travel Radiology Technologist

    Travel Radiology Technologist

    LanceSoft • Maricopa, AZ, US
    Permanent
    LanceSoft is seeking a travel Radiology Technologist for a travel job in Maricopa, Arizona.Job Description & Requirements. Refer your friends and earn an exciting referral bonus!.Established in ...Show more
    Last updated: 15 days ago • Promoted
    Client Service Manager, Retirement Plan Services

    Client Service Manager, Retirement Plan Services

    Charles Schwab • Paradise Valley, AZ, US
    Full-time
    Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.At Schwab, you’re empowered to make an impact on your career.Here, innovative ...Show more
    Last updated: 30+ days ago • Promoted