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Outreach Specialist

Outreach Specialist

BronxWorksBronx, NY, United States
4 days ago
Job type
  • Full-time
Job description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

RESPONSIBILITIES

Employer and Opportunity Development

  • Work with PACT / RAD development program to connect residents with employment opportunities.
  • Work as part of a team to help residents of a PACT / RAD-converted housing development secure long-term, sustainable employment.
  • Work with connecting residents with employment and training opportunities created through the Section 3 federal program, which mandates that economic opportunities generated by HUD-assisted projects go to low- and very low-income residents.
  • Build and maintain relationships with employer partners including construction companies, property management firms, service providers, and other stakeholders involved in the PACT / RAD development and community.
  • Serve as the primary contact for employers interested in partnering with the program for recruitment and hiring.
  • Provide supportive services to help residents maintain employment and advance their careers
  • Ensure timely and accurate documentation in compliance with all reporting requirements.
  • Ensure program meets contractual goals and reporting requirements.
  • Perform all other duties and tasks assigned

Partnership and collaboration

  • Actively participate in program and with the team, including funder, property management, Resident association, etc.
  • Coordinate with external workforce development agencies, training partners, and community stakeholders to expand opportunities for residents.
  • Collaborate with the property management team to identify and address resident needs.
  • Documentation and reporting

  • Maintain accurate and timely records of all client interactions, job placements, and employment outcomes.
  • Track and report on program performance metrics and Section 3 hiring goals, if required.
  • Submit regular reports to program management, funders, and government agencies, as required.
  • QUALIFICATIONS

  • Bachelor's degree in human services, social work, business, or a related field. An equivalent combination of education and experience will be considered.
  • 2+ years of experience in job development, workforce development, or employment counseling, preferably with underserved or special populations.
  • Experience working with populations facing barriers to employment (e.g., formerly incarcerated individuals, unhoused individuals, opportunity youth, etc.) is highly desirable.
  • Familiarity with the Section 3 program and the local workforce development is a plus
  • Strong verbal and written communication skills.
  • Excellent relationship-building and negotiation skills.
  • Proficiency with Microsoft Office Suite and client management software.
  • Ability to work independently, manage multiple tasks, and meet deadlines.
  • Bilingual ability (e.g., Spanish-English) is a plus
  • Proficiency with database systems (e.g., Salesforce) and Microsoft Office Suite.
  • A proactive, results-oriented attitude with a high degree of empathy and discretion.
  • Advanced-level professional competency in written and spoken English language is required.
  • Authorization to work in the United States for any employer is mandatory
  • Must be able to work some evenings or weekends to attend community events.
  • PHYSICAL REQUIREMENTS

  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and / or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs, if required to conduct home visits and / or fieldwork.
  • Ability to bend and retrieve objects and / or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and / or field work.
  • TB Test required within the first 120 days of employment
  • BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org

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    Outreach Specialist • Bronx, NY, United States

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