Sales Counselor
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Work to increase the Sales Team's net sales, both in property and insured funerals, to achieve a weekly sales plan. Achieve personal sales success, and contribute to the overall success of the Sales Team. Consistently prospect for potential customers.
Essential functions of the job include :
- Presenting warmth, compassion, empathy, good manners, and diplomacy to grieving family members and potential customers.
- Scheduling meetings with prospective families daily, and assisting them in finalizing their pre-arrangement property plans with Rose Hills Company.
- Being a positive, supportive, and contributing member of your Sales Team, Sales Director, and the Company.
- Personally selling, at minimum, $25K net in new property business quarterly by using the appropriate sales techniques.
- Completing and maintaining the Daily Activity Success Report and Daily Contact Planner, and reviewing with your Sales Director regularly.
- Ensuring that sales contracts and all required documentation are completed accurately, with proper signatures and dates, prior to submitting them to the Sales Director.
- Contacting customers within three weeks of contracting with them to verify receipt of their documents and answer any questions.
- Consistently meeting monthly and quarterly net sales quotas in your property sales.
- Noticeably improving by increasing your sales results. Tracking your monthly sales with your Sales Director and reviewing quarterly showing progress and your increased sales success.
- Completing the Company's New Counselor Training Program, and attending the Department Sales Training programs as scheduled.
- Seeking out, observing, and listening to the department's Sales Directors, and implementing best practices to bring you success in prospecting, presenting, and closing new property sales.
- Following your Personal Improvement Plan, written with your Sales Director's direction, created to show development needed, and by complying with the timelines for improvement.
- Supporting the Company core values and guidelines, and encouraging other Sales Counselors to do the same.
- Actively contributing to positive team morale and respect for the Company, for management, and for your fellow associates.
- Dealing diplomatically with interruptions, changing priorities, high volume of work (with accuracy), and deadlines.
- Must be able to multi-task, set priorities, and organize work.
Postal Code : 90601 Category (Portal Searching) : Sales Job Location : US-CA - Whittier