Medical Office Coordinator (Clinic)

Medical Office Coordinator

The Medical Office Coordinator is responsible for providing support to physicians and allied health professionals within a busy ambulatory setting and to ensure efficient operations by providing excellent customer service to patients, other staff members, and external parties. Provides support to the department and manager by coordinating schedule requests; assisting in the review and development of orientation materials and training of new employees; involvement with other continuous quality improvement activities. Monday - Friday, 8 : 30 am-5 : 00 pm. This role is 100% onsite for the initial 6 months for training, then a hybrid schedule may be available. As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Responsibilities :

• Effectively manage the flow of medical information internally and externally
• Patiently act as liaison between patient and health care providers and external patient related providers
• Accurately enter information into electronic health record
• Accurately follow guidelines to triage all incoming calls taking independent action where possible
• Provide general information about the clinic and its services
• Participate in issue-specific groups upon assignment. Report back any issues that affect or require a team decision
• Utilize automated scheduling system to analyze provider's daily / weekly schedule
• Perform other functions and duties, as assigned, to support the practice

Qualifications :

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. (Min) USD $21.25 / Hr. (Max) USD $26.92 / Hr.

Location : US-MA-Boston