Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Client Care Coordinator, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you by their side.
Do you:
Enjoy serving others?
Have a big heart with a lot of love to share?
Take charge with a warm smile?
We are hiring a Client Care Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to support a dedicated team in caring for a wide variety of people, spanning all ages and all abilities. We are seeking a Client Care Coordinator to join our independently owned and operated national agency.
We are scheduling interviews immediately for the Client Care Coordinator position. What you should know about the Client Care Coordinator position with SYNERGY HomeCare:
Client Care Coordinator Benefits:
Competitive pay ranges between ($19-$24/HR)
Paid earned vacation and travel allowances.
Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
Gas Reimbursement
Electronic Reimbursement
Company Car (as applicable)
Client Care Coordinator Responsibilities:
Conduct client introductions and train and support caregiver team member
Work in conjunction with the Office Manager to coordinate on training schedule
Assist with covering shifts in the event of call-offs
Assist with scheduling and filling shifts
Assist with answering and addressing caregiver and client phone calls
Act as key caregiver when not conducting training
Identify key areas of training and set up appropriate delivery systems for caregivers including caregiver orientation
Conduct Quality Assessment at client sites and on the phone
Act as ambassador on behalf of the organization
Help to improve employee and client retention rates through active communication and problem-solving efforts
Become a reliable point of contact for each care provider and client
Innovate and create initiatives to enhance the company's reputation
Providing exemplary customer service
Communicating regularly with clients and their families
Other duties as assigned
Evaluate care notes and ensure training compliance amongst caregiver team
Handling incoming client inquiry calls
Completing home assessments for new clients
Providing exemplary customer service
Communicating regularly with clients and their families
Client Care Coordinator Requirements:
Experience – Two years supervisory or management experience in a home care setting preferred
Education – High school diploma
Skills – Developing personal relationships, time management skills, exemplary communication skills
Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
Client Care Manager • Peoria, IL
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