Sr. Director, Financial Aid

The Senior Director for Financial Aid serves as a senior leader and hands‑on operational leader for Webster’s financial aid programs, responsible for administering more than $80 million in federal, state, and institutional funding. The Sr. Director works closely with Enrollment Management leaders to shape long‑term financial aid strategies that align with enrollment objectives, ensuring compliance with complex federal and state regulations, and leads a team of professionals dedicated to service excellence. The Sr. Director is a visible campus leader, engaging with senior administration, faculty, and staff to communicate the critical role of financial aid in the student experience and university mission.

Supervision and Operational Management – 10%

• Responsible for leading, supervising and mentoring full‑time and part‑time staff including all hiring, performance evaluations, disciplinary actions, professional development, and training.
• Direct daily operations of the Financial Aid Office, ensuring efficient and compliant awarding and disbursement of funds.

Strategic Leadership & Enrollment Support – 15%

Operational Management / Policy / Compliance / Regulatory Oversight – 40%

Student Centered Service & Outreach – 15%

Campus and External Engagement – 10%

Secondary Duties and Responsibilities

Location

Webster Groves Campus-WEBG

Minimum Qualifications

Key Technical Skills

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