Medical Receptionist

Job Description

Job Description

Description

As a Medical Receptionist you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Medical Receptionist assists with appointment scheduling activities for all practice centers.

Schedule

Monday-Thursday 8am-5pm

Friday 8am-4pm

What you will be doing

Accurate computer input of patient demographics.

Procure appropriate referrals and type referral follow-up letters when necessary.

Assure daily schedules and medical records are reviewed.

Schedule patient appointments when needed.

Filing and distribution of patient medical records.

Check out patients including collection of appropriate fees, all forms are completed properly, updating of medical records with correct labels.

Completion of data spreadsheets in timeframe specified by organizational processes.

Answering and managing of multi-line phone system.

Processing of faxes daily.

Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL’s, etc..)

Verification of medical benefits for surgery and injections.

Discuss benefits and costs of non-covered benefits with patients

Complete consent and other necessary forms for surgery

Forward packet of surgical paperwork to appropriate surgical facility / hospital

Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care.

Schedule / board patient at correct facility (fax date / doctor / which eye / general information) with the appropriate boarding information per each surgical location requirements

Type History & Physical forms

Able to accurately complete surgery encounter form.

Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.

Perform any other duties assigned to accomplish the task at hand.

What you know

Required

• High school diploma or GED
• Strong verbal and written communication skills

Desire

What you will receive