Management Supervisor

Arena Staffing is a fast-growing recruitment and staffing agency specializing in creative, marketing, digital, and technology placements for agencies and brands across the U.S. We operate entirely remotely and pride ourselves on speed, quality, and white-glove client service.

We are seeking an experienced Management Supervisor to lead and grow a high-performing team of recruiters and account managers while directly overseeing key client relationships.

Key Responsibilities

Lead, mentor, and performance-manage a remote team of 812 recruiters and account managers

Own P&L responsibility for your pod / book of business (target $4M$7M annual revenue)

Develop and execute account growth strategies for 610 enterprise staffing clients

Oversee end-to-end delivery quality, fill ratios, and client satisfaction (target NPS 85)

Drive new business development and organic growth within existing accounts

Set quarterly goals, run weekly pipeline reviews, and deliver monthly client reports

Collaborate with leadership on hiring plans, process improvements, and tooling

Ensure team hits or exceeds monthly placement and revenue targets

Requirements

7+ years in recruitment / staffing industry with at least 3 years in a leadership or management supervisor role

Proven track record of growing and managing a profitable book of business

Experience in creative, marketing, or digital staffing strongly preferred

Exceptional remote leadership skills and comfort managing fully distributed teams

Data-driven mindset with strong Excel / Google Sheets and ATS / CRM proficiency (Bullhorn experience a plus)

Available to work standard U.S. business hours (flexible time zone within the U.S.)